Please explain why "new tab" command won't work in mozilla but still works in internet explorer?
i cannot open a new tab in firefox either by the control t command or by file, new tab. this feature still works in IE
i cannot open a new tab in firefox either by the control t command or by file, new tab. this feature still works in IE
Chosen solution
Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
There are a couple of places to check for the Ask toolbar:
- Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
- Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons
All Replies (3)
Chosen Solution
Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
There are a couple of places to check for the Ask toolbar:
- Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
- Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons
that worked! thanks very much
Please click the Helpful button next to the answer that solved your Firefox support issue, when you are logged in, so this thread gets marked as Solved.