X
Tap here to go to the mobile version of the site.

Support Forum

Have to always enter security Qs and set to private computer with on line banking. It is FireFox and not my on line banking. What do I do?

Posted

Every time I enter my on line banking it asks me all 3 security Qs and I have to reset my computer here at home to private. I called my on line banking and they say it is the Fire Fox security settings. Can you help me not to have the process happen each time I open my on line banking???

Vickie Beson

Every time I enter my on line banking it asks me all 3 security Qs and I have to reset my computer here at home to private. I called my on line banking and they say it is the Fire Fox security settings. Can you help me not to have the process happen each time I open my on line banking??? Vickie Beson

Additional System Details

This happened

Every time Firefox opened

This started when...

When I first set up on line banking a month ago in early March

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.0.1
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 10.2 r159
  • iTunes Detector Plug-in
  • TotalRecipeSearch Installer Plugin Stub for 32-bit Windows
  • Picasa plugin
  • Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
  • 4.0.60129.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:2.0) Gecko/20100101 Firefox/4.0

More Information

the-edmeister
  • Top 25 Contributor
  • Moderator
5419 solutions 40418 answers

Are you attempting to use Private Browsing to access your on-line banking website?

If not, what do you mean by - "... and I have to reset my computer here at home to private."

Are you attempting to use Private Browsing to access your on-line banking website? If not, what do you mean by - ''' "... and I have to reset my computer here at home to private." '''

Question owner

after answering all three security questions, I have to change my security setting from public to private. I have to do this each and every time when entering my online banking. The bank says it is the Fire Fox security settings. Now what do I do?

after answering all three security questions, I have to change my security setting from public to private. I have to do this each and every time when entering my online banking. The bank says it is the Fire Fox security settings. Now what do I do?

Question owner

How do I find my 712 answers under editmaster? There are hundreds that I went through and cannot seem to find my answers to my original question.

How do I find my 712 answers under editmaster? There are hundreds that I went through and cannot seem to find my answers to my original question.
cor-el
  • Top 10 Contributor
  • Moderator
17673 solutions 159870 answers

Where do you need to change those security settings?

Firefox doesn't have such a setting unless you mean Private Browsing - Use Firefox without saving history mode.


  • Such details are stored in a cookie.
  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
  • In Private Browsing - Use Firefox without saving history mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

See also:

Where do you need to change those security settings? Firefox doesn't have such a setting unless you mean [[Private Browsing]] mode. ---- * Such details are stored in a cookie. * Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed. * In [[Private Browsing]] mode all cookies are session cookies that expire if that session is ended, so websites won't remember you. * Do not use [[Clear Recent History]] to clear the "Cookies" and the "Site Preferences" Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords. See also: * http://kb.mozillazine.org/Cookies
sleibhine 0 solutions 2 answers

I restarted Firefox 4 after getting a reply to my last question. Now I cannot find the page with my question on. I go to the dashboard on my Forum name and it says no recent activity. Why is there not a simple internal way of returning.

I restarted Firefox 4 after getting a reply to my last question. Now I cannot find the page with my question on. I go to the dashboard on my Forum name and it says no recent activity. Why is there not a simple internal way of returning.
cor-el
  • Top 10 Contributor
  • Moderator
17673 solutions 159870 answers

@sleibhine: You can find your question here:


You can go to the main https://support.mozilla.com/en-US/questions page.
If you are logged on then you see a My Contributions item in the Filter bar at the top of that page.
Or use:

@sleibhine: You can find your question here:<br /> * [/questions/820678] ---- You can go to the main https://support.mozilla.com/en-US/questions page.<br /> If you are logged on then you see a My Contributions item in the Filter bar at the top of that page.<br /> Or use: * https://support.mozilla.com/en-US/questions?filter=my-contributions