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Can't open email. Get "Bad Request" prompt.

Posted

Installed Firefox 4 on iMac 27. Can connect to the web with no problem. When trying to access my email through yahoo, get "Bad Request" prompt and can't open.

Additional System Details

This happened

Every time Firefox opened

This started when...

Last week

Installed Plug-ins

  • Office Live Update v1.0
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Java Plug-In 2 for NPAPI Browsers
  • Shockwave Flash 10.1 r102
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0) Gecko/20100101 Firefox/4.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10778 solutions 97004 answers

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"