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when I log onto firefox I get "You are about to log in to the site "johndavisgallery.com" with the username "www%2Eart", but the website does not require authentication. This may be an attempt to trick you.... How do I get rid of this?

Posted

when I log onto firefox I get "You are about to log in to the site "johndavisgallery.com" with the username "www%2Eart", but the website does not require authentication. This may be an attempt to trick you. Is "johndavisgallery.com" the site you want to visit? How do I get rid of this?

Chosen solution

OK, try this.

  1. In the location bar, type about:config and hit Enter.
  2. In the filter at the top, type: keyword.URL
  3. Double click it and remove whatever's in there. You'll see it revert to "Default" and "String".
  4. Go to File | Exit
  5. Restart Firefox, go to the site you want to set as your homepage.
  6. Go to Tools | Options | General.
  7. Make sure it says "Show My Homepage" in the first dropdown menu.
  8. Click the button called "Use Current Pages" to set the homepage to the one you have on the screen.
  9. Close Firefox again and then restart it.
Read this answer in context 0

Additional System Details

This happened

Every time Firefox opened

This started when...

about a month ago

Installed Plug-ins

  • Office Plugin for Netscape Navigator
  • np-mswmp
  • 1.7.0059.1
  • 6.0.12.732
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.3"
  • Provides additional functionality on Facebook. See our web site for details.
  • Google Update
  • Shockwave Flash 10.2 r153
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
  • 4.0.60129.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • npapicomadapter
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Rhapsody Player Engine Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:2.0) Gecko/20100101 Firefox/4.0

More Information

it happens when I visit some other websites too. Very annoying

Xircal 334 solutions 3835 answers

Firefox is a browser. It doesn't have a login function. Do you see that message simply by launching Firefox?

Question owner

yes it pops up before my homepage comes up and I have to click yes or no.

Xircal 334 solutions 3835 answers

Do you have the popup blocker enabled in the Tools | Options Content menu? See Block popups

Question owner

Just downloaded Firefox 4 and had hard time finding options. Seems like I do have popup windows blocked. If I unblock it will this go away?

Xircal 334 solutions 3835 answers

No, you should keep it enabled. It should prevent this from happening.

The company mentioned in your post title appears to be legitimate, so I don't think you've indavertently installed a browser hijacker somehow.

But you mentioned in the beginning that you always had to "logon" to Firefox? Where exactly? Are you the only user?

Question owner

I shouldn't have said that when I log on. I meant when I open firefox. I am the only user.

Xircal 334 solutions 3835 answers

Ah..OK.

Try running Firefox in Troubleshoot Firefox issues using Safe Mode. Do you see the popup when you do that? If it fails to appear in that configuration, then one of your add-ons is the culprit.

Question owner

I started it with addons disabled which is safe mode, right? It still popped up.

Question owner

I got a message that you answered again but I don't see another answer....

Xircal 334 solutions 3835 answers

The mystery deepens. I didn't respond before this.

Can you go to http://www.malwarebytes.org/ and download the free version. Update it first before you run a full system scan.

Question owner

ok, I downloaded malwlarebytes.org but it didn't give me an option to update it. It just startedd running a full scan. Says it found 1,857 Errors, Junk Status is in yellow and security status is good. It has a button to fix errors....

Xircal 334 solutions 3835 answers

Are the errors contained in a submenu called Quarantine? It should look like the one you see in the screenshot I just uploaded.

Question owner

No submenu called Quarantine.

Xircal 334 solutions 3835 answers

It's beginning to sound like you've got some kind of malware on your system which is blocking access to the site I gave you and has downloaded a ficticious version of Malwarebytes instead. This is quite common because hackers are aware you'll try to go to security site and download a program to remove their rogue app.

The Malwarebytes program doesn't have a "Junk" filter, but does have a menu called Quarantine as you can see from my screenshot. Also, it doesn't autorun.

What's the file called which you downloaded?

Question owner

ARO 2011 Trial Version

Question owner

and I just let it fix some of my problems but it wanted me to buy it to fix the other thousand or so. I hope I haven't infected my computer or that my anti virus, anti malware, etc would catch such a thing.

Xircal 334 solutions 3835 answers

This program doesn't have anything to do with Malwarebytes. So are you saying you went to the link I gave you and somehow or other you got redirected to ARO 2011?

I just tried the download link @ http://www.malwarebytes.org/ myself, but just get a mirror for that particular app.

Question owner

yes. I went to the link that you suggested and downloaded it.

Question owner

I went to Malwarebytes.org and clicked on download free version. That took me to CNET download.com where I downloaded it.

Xircal 334 solutions 3835 answers

EDIT Our posts got crossed. I just read the last one you posted. So you were redirected to CNnet. But still, you should have been offered the file you see in the screenshot.

Modified by Xircal