New tab doesn't open after the latest update
When I try to open a new tab nothing happens. I like to open a new tab before going to my bookmarks and opening one, so I can still have email open in one tab and other websites in other tabs. I can't open blank tabs now.
When I try to open a new tab nothing happens. I like to open a new tab before going to my bookmarks and opening one, so I can still have email open in one tab and other websites in other tabs. I can't open blank tabs now.
Chosen solution
Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
There are a couple of places to check for the Ask toolbar:
- Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
- Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons
All Replies (2)
Chosen Solution
Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
There are a couple of places to check for the Ask toolbar:
- Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
- Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons
Yes, that worked! Thanks Tony! KathyS