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How do I get rid of the "Welcome to Firefox 4" tab

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  • 61 have this problem
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  • Last reply by cardy

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I just upgraded to Firefox 4. Every time I open FF the "Welcome to Firefox 4" tab comes up, and I have to click to the other tab to do anything. How can I make it stop?

I just upgraded to Firefox 4. Every time I open FF the "Welcome to Firefox 4" tab comes up, and I have to click to the other tab to do anything. How can I make it stop?

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After much navigating and googling I found this solution worked.. It took me 4 hours of trying everything possible and found this solution works perfectly. Hello!. I have this problem too. What I've done is

1. Firefox orange button>help>Troubleshooting Information 2. Under Application Basics, click Open Containing Folder 3. there will be prefs.js, user.js and sessionstore.js 4. Delete all 3 files 5. restart and done.

on firefox press Ctrl+alt+del to clear everything, choose everything and delete all.

Hope it helps!