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Weather.com interactive radar map won't load

Posted

I rely on Weather.com's interactive radar map to tell me what rain in my area is doing.

http://www.weather.com/weather/map/interactive/Sevierville+TN+37876

But for the past several weeks, it won't load. Instead of loading immediately like it used to, loading is delayed and I then get a message saying "We're sorry for the delay. A basic weather map is provided below. Please refresh this page to try loading the interactive map again."

What do I need to do to get it working again?

Additional System Details

Sites Affected

http://www.weather.com/weather/map/interactive/Sevierville+TN+37876

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape "9.4.3"
  • 12.0.1.633
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Shockwave Flash 10.2 r153
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.0.60129.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG
  • RealPlayer(tm) HTML5VideoShim Plug-In

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0) Gecko/20100101 Firefox/4.0

More Information

Application Basics
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Firefox
Version
4.0
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browser.history_expire_days.mirror
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browser.places.importBookmarksHTML
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browser.places.smartBookmarksVersion
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browser.startup.homepage
http://forecast.weather.gov/MapClick.php?CityName=Gatlinburg&state=TN&site=MRX&textField1=35.7234&textField2=-83.4937&e=…
browser.startup.homepage_override.buildID
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Driver Version
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GPU Accelerated Windows
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jkwalker111 0 solutions 1 answers

It turns out that all you need to do is go to:

 Options/Content/Block pup-up windows/Exceptions

and add weather.com to the exceptions list.

Question owner

Just tried that, no effect. I didn't even have block pop-ups enabled before enabling it and trying that to see if it would work.

I have since found that the interactive radar map at wbir.com/weather is just as good as what weather.com's radar map is

ntkf 0 solutions 3 answers

Weather.com and intellicast.com interactive maps quit working for me with the most recent (2012-June) update(s) to v13. Guess I may have to drop Firefox as the solution is clearly elusive and Mozilla site (and google searches) have proved useless. Suggestions I have found to date are useless and its quite nutty that an update to this browser would cause such a headache! Changing pop-up block had no effect. Checked on my firewall/security. Not it. Reinstalled Java. Not it. Note that the interactive maps on both sites work fine on Chrome and IE. Time to leave Firefox I suppose...

Chris Ilias
  • Moderator
116 solutions 1065 answers

Hi ntkf,
You're replying to a thread that is over a year old. You should use https://support.mozilla.org/en-US/questions/new where volunteers can get more details about your setup.

Because this thread is so old and more people might start using it for their own questions, I'm going to lock it.