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I installed Firefox 4, but I keep getting the message NOT RESPONDING

hunkydorey replied
akaranikolou

When I try to open it, it doesn't load past the Menu Bar, and when I try clicking on any of the options, I get the message NOT RESPONDING on the menu bar. I restarted my machine, but it keeps doing the same. So, I had to reinstall again my older version of Firefox. What might be causing this?

When I try to open it, it doesn't load past the Menu Bar, and when I try clicking on any of the options, I get the message NOT RESPONDING on the menu bar. I restarted my machine, but it keeps doing the same. So, I had to reinstall again my older version of Firefox. What might be causing this?

All Replies (1)

Hi, i had the exact same problem with FF4, it got so bad that it would "not respond" near enough every click of the mouse, i could not find help anywhere, so many solutions from people who reproted the same problem, but none of them worked,, malwarebytes and kaspesky both reported no viruses, i started FF4 in safe mode, the same thing, i then started it over and over uninstalling one addon ata a time until i removed all of my addons, but it still kept happening, fortunately i found my own solution, i upgraded to FF5.5 Beta, that was 3 days ago, ive not had a problem since, i hope that this solution may work for you too. it would appear that this is just a FF4 problem, good luck.