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Win 7 Firefox 3.6.13, new tab won't open when clicked, on desktop or laptop.


I cannot open a new tab in Firefox 3.6.13, running Windows 7. It doesn't work on my desktop, or my laptop. When I click on the "+" to add a tab, or right click on it and choose "New Tab", nothing happens.

Chosen solution

'AskToolbar' extension is causing the issue. You can disable it in Tools, Add-ons, Extensions, and restart Firefox.

Read this answer in context 37

Additional System Details

This started when...

Within the last couple of weeks, maybe since an update?

Installed Plug-ins

  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.0.1
  • Shockwave Flash 10.2 r152
  • iTunes Detector Plug-in
  • Picasa plugin
  • Next Generation Java Plug-in 1.6.0_23 for Mozilla browsers
  • 4.0.51204.0


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv: Gecko/20101203 AskTbARS/ Firefox/3.6.13

More Information

Gryllida 76 solutions 892 answers

Chosen Solution

'AskToolbar' extension is causing the issue. You can disable it in Tools, Add-ons, Extensions, and restart Firefox.

Question owner

That was quick, and correct! Thanks. I had removed the toolbar from the view, but forgot to go and uninstall it. It got dropped on me when I wasn't paying attention. Thanks again.

Gryllida 76 solutions 892 answers

The issue seems to have been resolved.

tederer, please close the thread so that 'solution chosen by....' line appears below the first post.

SnowTao 0 solutions 3 answers

Helpful Reply

I don't have an AskToolbar, nor a Yahoo toolbar. Between updating Firefox to 3.6.13, and MS Patch Tuesday last night, I cannot use right click to open a new window. I can open a link using right click and 'in new Tab' -- but I don't LIKE tabs! Lots of links on various pages won't open at all (it may be all of the links, I haven't tried ALL of them).

I tried reverting to 3.6.12, and the same problem occurred. Does that mean it came from Microsoft? Re-updated to 3.6.13 and it remains broken. So frustrated I want to cry!

Terry634 0 solutions 1 answers

Thank you. I can't believe the cure was this easy. Worked instantly.