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web sites requiring a code at the end fails with ff but accepts using IE

  • 1 reply
  • 1 has this problem
  • 45 views
  • Last reply by cor-el
  • Archived

A web page which has a competition running collects the personal info then asks you to copy a code .when you type the code usually numbers and or numerals or a mix of both, using FF the error message appears stating the code entered is incorrect. If however I use IE the code is always accepted, The code is usually wavy and a mix if upper and lower cases.

A web page which has a competition running collects the personal info then asks you to copy a code .when you type the code usually numbers and or numerals or a mix of both, using FF the error message appears stating the code entered is incorrect. If however I use IE the code is always accepted, The code is usually wavy and a mix if upper and lower cases.

All Replies (1)

That is a CAPTCHA. Make sure that you do not block images and cookies from that domain.
See http://kb.mozillazine.org/Cookies

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: