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How can I delete a toolbar that a recent program installed in FireFox?

btripp
btripp
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I just downloaded and installed "Quick Media Converter" from Cocoon Software and found that it had installed an "Ask" toolbar (and tried to switch my search to that) in FireFox. While I can un-check this and not have it display, I can't find any option to get rid of it altogether. Usually I catch these things before they happen, but I don't believe that this particular install ever asked permission to mess with my system. I really would like to be able to get rid of this!

I just downloaded and installed "Quick Media Converter" from Cocoon Software and found that it had installed an "Ask" toolbar (and tried to switch my search to that) in FireFox. While I can un-check this and not have it display, I can't find any option to get rid of it altogether. Usually I catch these things before they happen, but I don't believe that this particular install ever asked permission to mess with my system. I really would like to be able to get rid of this!

All Replies (2)

cor-el
cor-el
  • Moderator
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See:

crazy_teacher
crazy_teacher
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Yo pude dar solución al problema de la siguiente manera:

  • Cerrar Firefox.
  • Borrar (desde Panel de Control ---> Agregar o quitar programas) el programa "Ask".
  • Eliminar desde Firefox los Agregados (queda el 3.6.6.99999 en "Cancelar" y no se borra).
  • Reiniciar el equipo.
  • Eliminar manualmente extensions.cache, extensions.ini y extensions.rdf,
  • Cuando abrí Firefox no estaba más el 3.6.....

Espero haber sido útil.