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How can I remove toolbars such as the Ask toolbar?

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  • 38 have this problem
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  • Last reply by TXGuy

AnonymousUser
AnonymousUser
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The ask toolbar has been added to my firefox. Probably along with some other software that I wanted to install. How can I get rid of it? It does not appear as an installed program in Control panel. I am using Windows 7 Home Premium

The ask toolbar has been added to my firefox. Probably along with some other software that I wanted to install. How can I get rid of it? It does not appear as an installed program in Control panel. I am using Windows 7 Home Premium

All Replies (1)

TXGuy
TXGuy
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First try to disable or uninstall the Ask.com Toolbar in Firefox via "Tools -> Add-ons -> Extensions". See: Disable or remove Add-ons.

In some cases, you may need to uninstall the Ask Toolbar using Windows Control Panel . See Cannot uninstall an add-on - Uninstall from Windows Add/Remove Programs.

You may also need to reset preferences related to Ask.com via about:config, specifically the keyword.URL preference - -Open a new tab or window. -Type about:config in the URL/address bar and press the Enter key -If you see a warning, accept it (promise to be careful) -Filter = keyword.url -Right-click on the preference below the Filter, and choose Reset -Restart Firefox (File > Restart Firefox) See: http://kb.mozillazine.org/Keyword.URL for details.

See: http://kb.mozillazine.org/Problematic_extensions#Ask_Toolbar http://kb.mozillazine.org/Uninstalling_toolbars