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What happened to FF versions after 3.6.13?

  • 1 reply
  • 1 has this problem
  • 30 views
  • Last reply by cor-el

I am running 3.6.3 on my XP laptop without issue. In the Help menu, it says "Resume Downloading Firefox 3.6.4". When I open that up, the window just says "connecting to update server", but nothing happens. When I go to the Download page on the main site, the version available is 3.6.13. This isn't for me, it's for a colleague running 3.6.13 who is having an issue with a management program that has it's own web interface. I do not have this issue with my version of FF.

I am running 3.6.3 on my XP laptop without issue. In the Help menu, it says "Resume Downloading Firefox 3.6.4". When I open that up, the window just says "connecting to update server", but nothing happens. When I go to the Download page on the main site, the version available is 3.6.13. This isn't for me, it's for a colleague running 3.6.13 who is having an issue with a management program that has it's own web interface. I do not have this issue with my version of FF.

All Replies (1)

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)

Remove the files in the updates and updates\0 folder:

C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)