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Ihave a MacBook with Norton anti virus protect. Norton is trying to add phishing protection. Told to up grade FireFox. i down loaded up grade. Cannot drag it to tool bar or docking station. If i do, the up grade does not take place.

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  • 3 have this problem
  • Last reply by cor-el

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After down loading the up grade. I drag FireFox to application folder. I am then instructed to drag folder to tool bar. I tried,it di not accept up grade. I then tried draging FF to docking station. It created a second FF icon. What am i doing wrong.

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Firefox is the last ever release for Mac OSX 10.3.9 and earlier versions. If that is what you have, get it here:

IIRC, Norton didn't have an anti-phishing extension for Firefox 2 versions, at least for Windows, their first was for Firefox 3. Check with Norton about that issue.

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If you have Mac OS X 10.4 or newer then do this:

  • Download a new copy of the Firefox program:
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.