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I am unable to update to the new version, "proxy server refusing connection."

  • 10 replies
  • 123 have this problem
  • 58 views
  • Last reply by aznGJ_lalala

dei3or8
dei3or8

I am running version 3.6.3 right now and I have not been able to do any of the recent updates, because after I go through the download process and launch Firefox I receive the message "proxy server is refusing connections please try again later, and I am unable to get to the internet unless I redo the 3.6.3 setup. Anybody that has the magic answer would be great, since I have to go through this process every day when I get on my laptop...

I am running version 3.6.3 right now and I have not been able to do any of the recent updates, because after I go through the download process and launch Firefox I receive the message "proxy server is refusing connections please try again later, and I am unable to get to the internet unless I redo the 3.6.3 setup. Anybody that has the magic answer would be great, since I have to go through this process every day when I get on my laptop...

Chosen solution

If you were using Firefox 3.6.4 or higher, a new preference was added to the Connection Settings proxy preferences in Tools > Options > Advanced >> Network tab - Connection = Settings = Use system proxy settings

If you select No proxy and restart Firefox your problem should be fixed.

Read this answer in context 👍 10

All Replies (10)

the-edmeister
the-edmeister
  • Moderator

Chosen Solution

If you were using Firefox 3.6.4 or higher, a new preference was added to the Connection Settings proxy preferences in Tools > Options > Advanced >> Network tab - Connection = Settings = Use system proxy settings

If you select No proxy and restart Firefox your problem should be fixed.

dei3or8
dei3or8 Question owner

Thank you so much, that fixed the problem, have a great day....

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Other things that need attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Shockwave Flash 10.1 r85
  • Next Generation Java Plug-in 1.6.0_14 for Mozilla browsers

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.

jb4920
jb4920

Hi I am having this problem and tried to follow your instructions. However, when I got to 'Advanced' I did not see a Network Tab. The closest reference I could find under my 'settings' was 'HTTP1.1 - use HTTP1.1 through Proxy connections' I have the option of 'unclicking' that box. I wasn't sure if that would solve my problem. Thanks Jackie

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Which version of Firefox do you have (Help > About) ?

See "Firefox connection settings" in Server Not Found - Troubleshoot connection problems

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

jb4920
jb4920

Hi I can't get into Firefox either from the desktop or through a programm search (I get the 'Proxy Server refusing connections message') but I think it is version 3.6.3.

Jackie

jb4920
jb4920

Hi I should also say that I was trying to download version 3.6.12. Thanks Jackie

jb4920
jb4920

Hi It's me again. I finally was able to find the 'tools' tab on my MozillaFirefox site and followed your instructions. It worked like a charm. Thanks a lot.

Jackie

blaquetopaz
blaquetopaz

where would I find Tools > Options > Advanced >> Network tab - Connection = Settings = ? Is it under FireFox or under my username?

EDIT: Right after I posted this I found it! Thanks

Modified by blaquetopaz

aznGJ_lalala
aznGJ_lalala

I did what you've instructed, but then no matter how many times I set it no proxy and restart Mozilla Firefox, it still says "proxy server refusing connections". How can I set it no proxy permanently?