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find is hidden behind tool bar at the bottom of page at cisco.com

Posted

The Cisco web site has a tool bar at the bottom of the page. If I Ctrl-f and search for something on the page, sometimes it's hidden behind the tool bar

The Cisco web site has a tool bar at the bottom of the page. If I Ctrl-f and search for something on the page, sometimes it's hidden behind the tool bar

Additional System Details

Sites Affected

http://www.cisco.com/en/US/ordering/index.shtml

Installed Plug-ins

  • 6.0.12.69
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • ActiveTouch General Plugin Container Version 105
  • Adobe PDF Plug-In For Firefox and Netscape 8.2.5
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Shockwave Flash 10.1 r82
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • 4.0.50524.0
  • Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12 ( .NET CLR 3.5.30729)

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17536 solutions 158573 answers

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Other things that need attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers

Update the Java plugin to the latest version.

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). * Don't make any changes on the Safe mode start window. See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. * Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions. * Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") ---- Other things that need attention:<br> Your above posted system details show outdated plugin(s) with known security and stability risks that you should update. *Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers Update the [[Java]] plugin to the latest version. *http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)

Question owner

Thanks for the quick reply. I tried your suggestion but, things are still found behind cisco's tool bar.

Thanks for the quick reply. I tried your suggestion but, things are still found behind cisco's tool bar.