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windows media player extension is installed but does not pass the plugin test...what do I do now?

  • 2 replies
  • 29 have this problem
  • 4 views
  • Last reply by Munchkinelf

Munchkinelf
Munchkinelf
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I followed the instructions to install the Microsoft Media Player Extension in order to be able to listen to the radio in the Youtube Toolbar. I checked to make sure it was installed as per the instructions, then I tried the test that is provided in this link: http://plugindoc.mozdev.org/testpages/wmp11.html, but the screen was just black, and the radio still doesn't work...what should I do now?

I followed the instructions to install the Microsoft Media Player Extension in order to be able to listen to the radio in the Youtube Toolbar. I checked to make sure it was installed as per the instructions, then I tried the test that is provided in this link: http://plugindoc.mozdev.org/testpages/wmp11.html, but the screen was just black, and the radio still doesn't work...what should I do now?

All Replies (2)

cor-el
cor-el
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  • Top 10 Contributor
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That test doesn't work for me as well.
It looks that the video file on the plugindoc.mozdev.org/testpages site is not available at the moment.

Munchkinelf
Munchkinelf Question owner
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OK...but I still can't get the radio to work...I get an error message that says:

"None of the Radio Player's stations or podcasts work. If none of the stations or podcasts work, then check whether your computer meets all the requirements below:

- Operating system: Microsoft Windows 2000/XP/Vista or Mac OS.

- Windows requirements:

- JavaScript is enabled in your browser .

- Cookies are enabled in your browser .

- Windows Media Player version 9 or higher is installed

- If you have an older Firefox toolbar version, you may need to install Media Player ActiveX .

If you have met all the requirements above and the Radio Player still doesn’t work, please contact our Support Center .

I've done all of the above, all requirements are met, and it STILL doesn't work!! Now what please? Last thing says "please contact our Support Center"...isn't this the support center...if not, please let me know who I should write to?

thanks, Monica