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Just loaded 3.6.10 and can not access any internet sites. Get error "unable to connect" "connection not encryped

  • 2 replies
  • 18 have this problem
  • Last reply by kasyl

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updated to 3.6.10 today. after update, could not access internet. MS explorer works ok. checked firewall and found Firefox on allowed list. removed it and re-added to no avail. the error message sez "unable to connect". under options tab, page info provides the following; encoding: UTF-8, "connection not encrypted". the web site does not support encryption for the page you are viewing. information sent over the internet w/o encryption can be seen by other people while it is in transit. i tried other web sites, but get the same result.

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Please see Fix problems connecting to websites after updating Firefox. Do you use any other security software other than the MS Firewall? If so, try disabling it, and/or removing and re-adding Firefox from its trusted list.

Modified by Svetlana

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Many thanks for the help. I found an old "uninstalled" version of Norton's Internet Security 2010 that some how was impacting the 3.6.10 upgrade. I totally removed Norton's from the Auto Run folder, rebooted and Firefox loaded properly.