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when I open firefox I get two browsers everytime?

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  • 31 have this problem
  • 870 views
  • Last reply by bruelb

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every time I open firefox it opens two copies. If it is from a email link 1 opens from the link and the other opens to google which is my home page.

Chosen solution

When you open Firefox from a desktop shortcut, does it open two copies as well? If so, are these two windows with the homepage, and does it happen in Firefox's own Diagnose Firefox issues using Troubleshoot Mode?

If the issue only happens when you click a link, but not when you just launch Firefox from desktop icon, then please check for the issue in a new profile to see whether the email program can communicate with this version of Firefox correctly.

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Chosen Solution

When you open Firefox from a desktop shortcut, does it open two copies as well? If so, are these two windows with the homepage, and does it happen in Firefox's own Diagnose Firefox issues using Troubleshoot Mode?

If the issue only happens when you click a link, but not when you just launch Firefox from desktop icon, then please check for the issue in a new profile to see whether the email program can communicate with this version of Firefox correctly.

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Try to redo the default browser and make IE or another browser the default to reset some registry key. Then oy can make Firefox once again the default browser.

You can also try to disable DDE.
See http://kb.mozillazine.org/Windows_error_opening_Internet_shortcut_or_local_HTML_file_-_Firefox

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problem solved