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replacing old Firefox on Mac osX 10.6.4, get "The operation cannot be completed because you do not have permission to access some of the items"

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  • 34 have this problem
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  • Last reply by cor-el
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flafferdudel
flafferdudel

this happens when I drag the firefox icon to the application folder (image) as instructed by install directions

this happens when I drag the firefox icon to the application folder (image) as instructed by install directions

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cor-el
cor-el
  • Top 25 Contributor
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Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html

Trash the current Firefox application to do a clean reinstall.

Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.