X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Server does not support RFC 5746, see CVE-2009-3555

Posted

When accessing option: "Personal Banking" at "www.onlinesbi.com" Firefox 3.6.8 crashes. ERROR CONSOLE displays "www.onlinesbi.com : server does not support RFC 5746, see CVE-2009-3555". OS: Windows Vista Home Premium SP-2.

Chosen solution

Additional System Details

Crash ID

server does not support RFC 5746, see CVE-2009-3555

Installed Plug-ins

  • np-mswmp
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • Default Plug-in
  • Google Update
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Shockwave Flash 10.1 r53
  • iTunes Detector Plug-in
  • 4.0.50524.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 ( .NET CLR 3.5.30729; .NET4.0C)

More Information

Application Basics
Name
Firefox
Version
3.6.8
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Microsoft .NET Framework Assistant
1.2.1
true
{20a82645-c095-46ed-80e3-08825760534b}
Radio Bar 2 Toolbar
2.6.0.15
true
{9bb815eb-3f9f-4e11-9150-cb70e29b40fc}
Java Console
6.0.20
false
{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days
20
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.mstone
rv:1.9.2.8
dom.event.contextmenu.enabled
false
extensions.lastAppVersion
3.6.8
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729; .NET4.0C)
network.cookie.prefsMigrated
true
places.last_vacuum
1276975342
print.print_printer
PrimoPDF
print.printer_Brother_HL-5370DW_series.print_bgcolor
true
print.printer_Brother_HL-5370DW_series.print_bgimages
true
print.printer_Brother_HL-5370DW_series.print_command
print.printer_Brother_HL-5370DW_series.print_downloadfonts
false
print.printer_Brother_HL-5370DW_series.print_edge_bottom
0
print.printer_Brother_HL-5370DW_series.print_edge_left
0
print.printer_Brother_HL-5370DW_series.print_edge_right
0
print.printer_Brother_HL-5370DW_series.print_edge_top
0
print.printer_Brother_HL-5370DW_series.print_evenpages
true
print.printer_Brother_HL-5370DW_series.print_footercenter
print.printer_Brother_HL-5370DW_series.print_footerleft
&PT
print.printer_Brother_HL-5370DW_series.print_footerright
&D
print.printer_Brother_HL-5370DW_series.print_headercenter
print.printer_Brother_HL-5370DW_series.print_headerleft
&T
print.printer_Brother_HL-5370DW_series.print_headerright
&U
print.printer_Brother_HL-5370DW_series.print_in_color
true
print.printer_Brother_HL-5370DW_series.print_margin_bottom
0.5
print.printer_Brother_HL-5370DW_series.print_margin_left
0.5
print.printer_Brother_HL-5370DW_series.print_margin_right
0.5
print.printer_Brother_HL-5370DW_series.print_margin_top
0.5
print.printer_Brother_HL-5370DW_series.print_oddpages
true
print.printer_Brother_HL-5370DW_series.print_orientation
0
print.printer_Brother_HL-5370DW_series.print_pagedelay
500
print.printer_Brother_HL-5370DW_series.print_paper_data
1
print.printer_Brother_HL-5370DW_series.print_paper_height
11.00
print.printer_Brother_HL-5370DW_series.print_paper_size_type
0
print.printer_Brother_HL-5370DW_series.print_paper_size_unit
0
print.printer_Brother_HL-5370DW_series.print_paper_width
8.50
print.printer_Brother_HL-5370DW_series.print_reversed
false
print.printer_Brother_HL-5370DW_series.print_scaling
1.00
print.printer_Brother_HL-5370DW_series.print_shrink_to_fit
false
print.printer_Brother_HL-5370DW_series.print_to_file
false
print.printer_Brother_HL-5370DW_series.print_unwriteable_margin_bottom
0
print.printer_Brother_HL-5370DW_series.print_unwriteable_margin_left
0
print.printer_Brother_HL-5370DW_series.print_unwriteable_margin_right
0
print.printer_Brother_HL-5370DW_series.print_unwriteable_margin_top
0
print.printer_Brother_HL-5370DW_series_Printer.print_bgcolor
true
print.printer_Brother_HL-5370DW_series_Printer.print_bgimages
true
print.printer_Brother_HL-5370DW_series_Printer.print_command
print.printer_Brother_HL-5370DW_series_Printer.print_downloadfonts
false
print.printer_Brother_HL-5370DW_series_Printer.print_edge_bottom
0
print.printer_Brother_HL-5370DW_series_Printer.print_edge_left
0
print.printer_Brother_HL-5370DW_series_Printer.print_edge_right
0
print.printer_Brother_HL-5370DW_series_Printer.print_edge_top
0
print.printer_Brother_HL-5370DW_series_Printer.print_evenpages
true
print.printer_Brother_HL-5370DW_series_Printer.print_footercenter
print.printer_Brother_HL-5370DW_series_Printer.print_footerleft
&PT
print.printer_Brother_HL-5370DW_series_Printer.print_footerright
&D
print.printer_Brother_HL-5370DW_series_Printer.print_headercenter
print.printer_Brother_HL-5370DW_series_Printer.print_headerleft
&T
print.printer_Brother_HL-5370DW_series_Printer.print_headerright
&U
print.printer_Brother_HL-5370DW_series_Printer.print_in_color
true
print.printer_Brother_HL-5370DW_series_Printer.print_margin_bottom
0.5
print.printer_Brother_HL-5370DW_series_Printer.print_margin_left
0.5
print.printer_Brother_HL-5370DW_series_Printer.print_margin_right
0.5
print.printer_Brother_HL-5370DW_series_Printer.print_margin_top
0.5
print.printer_Brother_HL-5370DW_series_Printer.print_oddpages
true
print.printer_Brother_HL-5370DW_series_Printer.print_orientation
0
print.printer_Brother_HL-5370DW_series_Printer.print_pagedelay
500
print.printer_Brother_HL-5370DW_series_Printer.print_paper_data
1
print.printer_Brother_HL-5370DW_series_Printer.print_paper_height
11.00
print.printer_Brother_HL-5370DW_series_Printer.print_paper_size_type
0
print.printer_Brother_HL-5370DW_series_Printer.print_paper_size_unit
0
print.printer_Brother_HL-5370DW_series_Printer.print_paper_width
8.50
print.printer_Brother_HL-5370DW_series_Printer.print_reversed
false
print.printer_Brother_HL-5370DW_series_Printer.print_scaling
1.00
print.printer_Brother_HL-5370DW_series_Printer.print_shrink_to_fit
false
print.printer_Brother_HL-5370DW_series_Printer.print_to_file
false
print.printer_Brother_HL-5370DW_series_Printer.print_unwriteable_margin_bottom
0
print.printer_Brother_HL-5370DW_series_Printer.print_unwriteable_margin_left
0
print.printer_Brother_HL-5370DW_series_Printer.print_unwriteable_margin_right
0
print.printer_Brother_HL-5370DW_series_Printer.print_unwriteable_margin_top
0
print.printer_PrimoPDF.print_bgcolor
true
print.printer_PrimoPDF.print_bgimages
true
print.printer_PrimoPDF.print_command
print.printer_PrimoPDF.print_downloadfonts
false
print.printer_PrimoPDF.print_edge_bottom
0
print.printer_PrimoPDF.print_edge_left
0
print.printer_PrimoPDF.print_edge_right
0
print.printer_PrimoPDF.print_edge_top
0
print.printer_PrimoPDF.print_evenpages
true
print.printer_PrimoPDF.print_footercenter
print.printer_PrimoPDF.print_footerleft
&PT
print.printer_PrimoPDF.print_footerright
&D
print.printer_PrimoPDF.print_headercenter
print.printer_PrimoPDF.print_headerleft
&T
print.printer_PrimoPDF.print_headerright
&U
print.printer_PrimoPDF.print_in_color
true
print.printer_PrimoPDF.print_margin_bottom
0.5
print.printer_PrimoPDF.print_margin_left
0.5
print.printer_PrimoPDF.print_margin_right
0.5
print.printer_PrimoPDF.print_margin_top
0.5
print.printer_PrimoPDF.print_oddpages
true
print.printer_PrimoPDF.print_orientation
0
print.printer_PrimoPDF.print_pagedelay
500
print.printer_PrimoPDF.print_paper_data
1
print.printer_PrimoPDF.print_paper_height
11.00
print.printer_PrimoPDF.print_paper_size_type
0
print.printer_PrimoPDF.print_paper_size_unit
0
print.printer_PrimoPDF.print_paper_width
8.50
print.printer_PrimoPDF.print_reversed
false
print.printer_PrimoPDF.print_scaling
1.00
print.printer_PrimoPDF.print_shrink_to_fit
false
print.printer_PrimoPDF.print_to_file
false
print.printer_PrimoPDF.print_unwriteable_margin_bottom
0
print.printer_PrimoPDF.print_unwriteable_margin_left
0
print.printer_PrimoPDF.print_unwriteable_margin_right
0
print.printer_PrimoPDF.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
security.warn_viewing_mixed.show_once
false

cor-el
  • Top 10 Contributor
  • Moderator
10739 solutions 96656 answers

@nf24eg:

There are a lot of links on that page that use JavaScript.
The Login form link (Войти) is on of them: onclick="return ShowLoginForm();"

Make sure that you do not block JavaScript.


  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
rangercarol 0 solutions 2 answers

Like unusual challenges? 'Server does not support RFC 5746, see CVE-2009-3555'

I developed a weird problem in the last week. I cannot login to a Bluecross member site from my Windows 7 desktop computer using Firefox or IE. I enter the login and password, hit enter, and the entries disappear but nothing happens. https://member.southcarolinablues.com/wps/portal/scm/member/home/ There is a long list in the Warnings box, all ending in '...declaration dropped' No problems with any other password protected websites.

However, I can login to this site, using my Vista laptop and either browser, through the same router.

All settings on the firewall and MS Security Essential are the same on both computers. I updated Java and tried logging it with the firewall and virus protection turned off. Nada.

Earth shaking? Perhaps not, but very annoying.

Thanks,

Rangercarol

cor-el
  • Top 10 Contributor
  • Moderator
10739 solutions 96656 answers

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
rangercarol 0 solutions 2 answers

I cannot login to a Bluecross member site from my Windows 7 desktop computer using Firefox or IE. I enter the login and password, hit enter, and the entries disappear but nothing happens. https://member.southcarolinablues.com/wps/portal/scm/member/home/ No problems with any other password protected websites.

However, I can login to this site, using my Vista laptop and either browser, through the same router.

Here is a new clue: I updated Internet Explorer to IE9 and now I can access that website. I still cannot access via Firefox, my default browser.

Modified by rangercarol

daspencer 0 solutions 1 answers

I'm having this same issue too. I work for a company online. I can access the company page that I do my work from, but they have a separate page that is linked with it that shows my earnings and all. I can't access it or the forum group pages which is also controlled by the same site. I'm not the only one having this problem and the company is trying to resolve it, but they aren't sure what to do to fix it.

I don't have a network problem. My laptop has Windows Vista with Firefox 3.6.16. I cannot update to Firefox 4.0 because their toolbar that enables me to work is not compatible yet! My husband has a laptop with Windows 7 and the same version of Firefox, and I can view all pages on his laptop. I can also view all the pages on my Verizon smartphone. This lead the tech people for my job to think it was computer related. I have no idea how to fix it. I have cleared my history, cache-- everything they can think of and I still can't get in. When I go to log in, it keeps taking me back to the same log in screen.

I can pull up my error messages from the tools menu and it gives me a bunch of codes and all for that website. Here is one that it pulled up today:

universe.chacha.com : server does not support RFC 5746, see CVE-2009-3555

What can I do to fix this issue? I have tired everything that in mentioned in the previous posts. I have even reinstalled Firefox and I still have the same issues. I'd really like to get this fixed so I can get paid!!

snowbird2 0 solutions 16 answers

I, too am having this error. I have updated FF to 7.0.1, removed all the JAVA and re downloaded it, and still am getting this error: server does not support RFC 5746, see CVE-2009-3555'

Still dont get what it is, or why I am getting it. I had my entire tower wiped & reloaded. Still that error is still here.  :(

EDIT: Here is my latest  : statse.webtrendslive.com : server does not support RFC 5746, see CVE-2009-3555

Oh, I have Windows XP SP3 and am on dial up.

Modified by snowbird2

snowbird2 0 solutions 16 answers

PS: A fix would really be nice.

AliceWyman
  • Top 25 Contributor
  • Moderator
190 solutions 1961 answers

Since the thread owner has marked the issue as "solved" I'm locking this thread. If anyone has other questions please start a new thread.