Firefox doesn't know how to open this address, because the protocol (tomtomhome) isn't associated with any program.
I restored my AcerPower FE Desktop to the way it was when it was new on 7/24/10, because of scareware. Before the restoration, I never had a problem updating the maps on my Tomtom GPS unit. Since the restoration, when I download TomTom it does not download to my desktop but it downloads to a download folder. I have sent it to my desktop and then double click to install, but nothing happens. I get the message that Firefox doesn't know how to open this address because the protocol (tomtomhome) isn't associated with any program. Can anyone help me please? I need easy to follow instructions as I am not tech savy. I have Windows XP and Firefox and 90 days of free Norton. Thanks so much.
Additional System Details
Just once or twice
This started when...
After the desktop restoration took place.
- Default Plug-in
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Shockwave Flash 10.1 r53
- Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
- Adobe Acrobat Plug-In Version 7.00 for Netscape
- Npdsplay dll
- DRM Store Netscape Plugin
- DRM Netscape Network Object
- User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:22.214.171.124) Gecko/20100722 Firefox/3.6.8
Need to get this corrected please.
Can anybody help with this? I am thinking because maybe because my TomTom is a few years old, that they will no longer allow me to download it for free map updates.
Hi, I'm also having this trouble now and in search for a solution like you guys. Found this site talking about Protocol Tomtomhome and it explains other difficult terminologies as well. Though I haven't tried it yet, I think it has a tool that can help troubleshoot our Tomtomhome problem. I'm still reading though, and trying to understand cause terms were a bit techie to understand.