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Firefox doesn't know how to open this address, because the protocol (tomtomhome) isn't associated with any program.

  • 2 replies
  • 52 have this problem
  • 1 view
  • Last reply by websearcher

muffy
muffy
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I restored my AcerPower FE Desktop to the way it was when it was new on 7/24/10, because of scareware. Before the restoration, I never had a problem updating the maps on my Tomtom GPS unit. Since the restoration, when I download TomTom it does not download to my desktop but it downloads to a download folder. I have sent it to my desktop and then double click to install, but nothing happens. I get the message that Firefox doesn't know how to open this address because the protocol (tomtomhome) isn't associated with any program. Can anyone help me please? I need easy to follow instructions as I am not tech savy. I have Windows XP and Firefox and 90 days of free Norton. Thanks so much.

I restored my AcerPower FE Desktop to the way it was when it was new on 7/24/10, because of scareware. Before the restoration, I never had a problem updating the maps on my Tomtom GPS unit. Since the restoration, when I download TomTom it does not download to my desktop but it downloads to a download folder. I have sent it to my desktop and then double click to install, but nothing happens. I get the message that Firefox doesn't know how to open this address because the protocol (tomtomhome) isn't associated with any program. Can anyone help me please? I need easy to follow instructions as I am not tech savy. I have Windows XP and Firefox and 90 days of free Norton. Thanks so much.

All Replies (2)

muffy
muffy Question owner
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Can anybody help with this? I am thinking because maybe because my TomTom is a few years old, that they will no longer allow me to download it for free map updates.

websearcher
websearcher
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Hi, I'm also having this trouble now and in search for a solution like you guys. Found this site talking about Protocol Tomtomhome and it explains other difficult terminologies as well. Though I haven't tried it yet, I think it has a tool that can help troubleshoot our Tomtomhome problem. I'm still reading though, and trying to understand cause terms were a bit techie to understand.