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Why "Basic Page Style" is not an option for this website?

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  • 3 have this problem
  • Last reply by cor-el

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I have problems with this internal website at work. I have seen it before at home with, the problem is that the web page just displays text without the styling sheet settings, and when I go to View > Page Style, I can only see "No Style" then a separator line, and then an option like c3c_base or some custom name. The " Basic Page Style" is not there and I can't view the web pages correctly. If I create a new FF profile, I can then see the page just fine, although the same options are available from such menu.

Didn't upload the Troubleshooting information due to sensitive information safeness.

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URL of affected sites

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Did you try to clear the cache?

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Websites look wrong or appear differently than they should

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems