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firefox 4.0 beta 1 always jam CPU 100% after closed for a long time

Posted

When I close Firefox, the CPU usage always rise to 100% for about 1 minute and affect my working. Then I pressed CTRL+ALT+DEL and found that 'firefox.exe" still working after closed the window and usage is 100%, which slow down all my normal processes.Sometimes I need to stop the process manually.

It will not appear in 3.6 but it jam CPU seriously in 4.0 beta but I think it should be a bug and I hope it will not appear any more after final release.

This happened

Every time Firefox opened

== Firefox Closed

When I close Firefox, the CPU usage always rise to 100% for about 1 minute and affect my working. Then I pressed CTRL+ALT+DEL and found that 'firefox.exe" still working after closed the window and usage is 100%, which slow down all my normal processes.Sometimes I need to stop the process manually. It will not appear in 3.6 but it jam CPU seriously in 4.0 beta but I think it should be a bug and I hope it will not appear any more after final release. == This happened == Every time Firefox opened == Firefox Closed

Additional System Details

Installed Plug-ins

  • -Octoshape embedded video plugin
  • Provides additional functionality on Facebook. See our web site for details.
  • Shockwave Flash 10.1 r53
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • GEPlugin
  • Picasa plugin
  • NPWLPG
  • 6.0.12.732
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Google Update
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:2.0b1) Gecko/20100630 Firefox/4.0b1

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TXGuy 87 solutions 861 answers

Hanging at exit is most often caused by an Extension or a Plugin.

Kill Application In Task Manager, does firefox.exe show in the Processes tab? See: Kill Application

Causes and solutions for Firefox hanging at exit: Firefox hangs or is not responding - How to fix Firefox hangs at exit "Firefox is already running but is not responding" error message - How to fix it

Safe Mode You may need to use Troubleshoot Firefox issues using Safe Mode (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes before starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.

See: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems Troubleshoot and diagnose Firefox problems

If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling one at a time until the problem reappears. You MUST close and restart Firefox after EACH change via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.


Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Install/Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox): your ver. 9.3.2; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader You may be able to update from the Adobe Reader installed on your system instead of going to the Adobe site and downloading. Start > Program Files, find and click Adobe Reader to open, click Help, click Check for Updates. Allow the download/update to occur. If you use this method, no need to proceed with the instructions below, but do look at the two bulleted items at the bottom "NOTE for IE:" and "Also see:". Restart Firefox and check your new version here: http://www.mozilla.com/en-US/plugincheck/ If you go to the Adobe site to download the current Adobe Reader: -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) ~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~ -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader

Hanging at exit is most often caused by an Extension or a Plugin. <u>'''Kill Application'''</u> In Task Manager, does firefox.exe show in the <u>'''Processes'''</u> tab? See: [http://kb.mozillazine.org/Kill_application Kill Application] '''<u>Causes and solutions for Firefox hanging at exit:</u>''' [[Firefox hangs]] [http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit] [[Firefox is already running but is not responding]] <u>'''Safe Mode'''</u> You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes <u>'''before'''</u> starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected. See: '''[[Troubleshooting extensions and themes]]''' '''[[Troubleshooting plugins]]''' '''[[Basic Troubleshooting]]''' If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling <u>'''one at a time'''</u> until the problem reappears. <u>'''You MUST close and restart Firefox after EACH change'''</u> via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window. -------------------------------- <u>'''''Other Issues'''''</u>: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~ <u>'''Install/Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox)'''</u>: your ver. 9.3.2; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader ''<u>You may be able to update from the Adobe Reader installed on your system</u>'' instead of going to the Adobe site and downloading. Start > Program Files, find and click Adobe Reader to open, click Help, click Check for Updates. Allow the download/update to occur. If you use this method, no need to proceed with the instructions below, <u>'''but'''</u> do look at the two bulleted items at the bottom "'''<u>NOTE for IE:</u>'''" and "Also see:". Restart Firefox and check your new version here: http://www.mozilla.com/en-US/plugincheck/ ''<u>If you go to the Adobe site to download the current Adobe Reader:</u>'' -'''<u>use Firefox to download</u>''' and <u>'''SAVE to your hard drive'''</u> (save to Desktop for easy access) ~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~ -exit Firefox (File > Exit) -check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'') -double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader *<u>'''NOTE: On Vista and Windows 7'''</u> you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm *'''<u>NOTE for IE:</u>''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version. To install/update the IE ActiveX version, same instructions as above, except use IE to download the ActiveX installer. See: [[ActiveX]] *Also see: http://kb.mozillazine.org/Adobe_Reader ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]