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Firefox downloads slow and then eventually stop

Posted

Whenever I download files using Firefox, the download slows and then stops. when I pause and then resume the download, it resumes at a slow pace, but it soon slows down and stops again. I noticed this when I was trying to download drivers for my computer, so it might be a slow connection from the host, but I doubt it.

Additional System Details

Installed Plug-ins

  • -Office Plugin for Netscape Navigator
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • Default Plug-in
  • Shockwave Flash 10.1 r53
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8

More Information

Application Basics
Name
Firefox
Version
3.6.8
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Norton IPS
2.0
false
AVG Safe Search
9.0.0.845
true
{3f963a5b-e555-4543-90e2-c3908898db71}
Norton Toolbar
4.6
false
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
HP Smart Web Printing
4.60
false
smartwebprinting@hp.com
Java Console
6.0.20
true
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.mstone
rv:1.9.2.8
browser.tabs.warnOnClose
false
extensions.lastAppVersion
3.6.8
network.cookie.prefsMigrated
true
network.dns.disableIPv6
true
network.http.pipelining
true
network.http.pipelining.maxrequests
12
network.http.proxy.pipelining
true
places.last_vacuum
1279743536
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false

Morbus 134 solutions 2338 answers

Hello James.

Yeah, it might be a slow connection from the host or from yourself. The best way to try and see if it is is to download something from somewhere you know is fast. Microsoft's site is usually very fast, for example, I use it to try my connection speeds.

If it's slow too, try another browser. Maybe it's just Firefox, but I doubt it, since it's not a widespread issue. Of course, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

Question owner

The problem I am having is the same as James's above, and, to look at recent feedback from other users, the problem IS pretty widespread and begins (as it did with me) immediately upon the upgrade to 3.6.8.

I will try the suggestions you make and hope one or the other works. Otherwise I guess it is back to IE.