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Why won't Citrix web app (XenApp 12) not open in FF 3.6x?

Posted

I have FF 3.6x installed on 2 Win 7 Pro machines and the Citrix web app for connecting to our Citrix Presentation server will not open (CitrixOnlinePluginWeb_ver_12). I have changed the application to use Citrix (not open in a FF tab) but it still will not work.

This same application opens fine in IE8 under Win 7 Pro. Now the real hooker- the application does open in FF 3.6x under WinXP Pro sp3.

This happened

Every time Firefox opened

== I have only used FF 3.6x on my Win7 Pro machines

I have FF 3.6x installed on 2 Win 7 Pro machines and the Citrix web app for connecting to our Citrix Presentation server will not open (CitrixOnlinePluginWeb_ver_12). I have changed the application to use Citrix (not open in a FF tab) but it still will not work. This same application opens fine in IE8 under Win 7 Pro. Now the real hooker- the application does open in FF 3.6x under WinXP Pro sp3. == This happened == Every time Firefox opened == I have only used FF 3.6x on my Win7 Pro machines

Additional System Details

Installed Plug-ins

  • -Shockwave Flash 10.1 r53
  • getplusplusadobe16263
  • Citrix ICA Client Plugin (Win32)
  • np-mswmp
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • 4.0.50524.0
  • Office Live Update v1.5
  • NPWLPG
  • Google Update
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7

More Information

Application Basics
Name
Firefox
Version
3.6.7
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
McAfee SiteAdvisor
3.1
true
Adblock Plus
1.2.1
true
WeatherBug
2.0.0.4
true
{3EC9C995-8072-4fc0-953E-4F30620D17F3}
Screengrab
0.96.3
true
{02450954-cdd9-410f-b1da-db804e18c671}
FEBE
6.3.3.2
true
{4BBDD651-70CF-4821-84F8-2B918CF89CA3}
Java Console
6.0.20
true
Xmarks
3.7.8
true
foxmarks@kei.com
Adobe DLM (powered by getPlus(R))
1.6.2.63
true
Exif Viewer
1.55
true
exif_viewer@mozilla.doslash.org
Google Analytics Opt-out Browser Add-on
0.9.1
true
{6d96bb5e-1175-4ebf-8ab5-5f56f1c79f65}
Add-on Compatibility Reporter
0.5
true
compatibility@addons.mozilla.org
Opanda IExif
2.3
true
{6FF4E2E4-FB2E-4f50-8F65-CFF2777413D5}
Modified Preferences
Name
Value
browser.history_expire_days.mirror
180
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.msnbc.msn.com/
browser.startup.homepage_override.mstone
rv:1.9.2.7
browser.tabs.loadInBackground
false
extensions.checkCompatibility
false
extensions.checkCompatibility.3.6
false
extensions.checkCompatibility.3.6b
false
extensions.checkCompatibility.3.6p
false
extensions.checkCompatibility.3.6pre
false
extensions.checkCompatibility.3.7a
false
extensions.checkCompatibility.4.0b
false
extensions.checkCompatibility.4.0p
false
extensions.checkCompatibility.4.0pre
false
extensions.lastAppVersion
3.6.7
keyword.URL
http://search.yahoo.com/search?fr=mcafee&p=
network.cookie.prefsMigrated
true
places.last_vacuum
1279336373
print.print_printer
Adobe PDF
print.printer_Adobe_PDF.print_bgcolor
false
print.printer_Adobe_PDF.print_bgimages
false
print.printer_Adobe_PDF.print_command
print.printer_Adobe_PDF.print_downloadfonts
false
print.printer_Adobe_PDF.print_edge_bottom
0
print.printer_Adobe_PDF.print_edge_left
0
print.printer_Adobe_PDF.print_edge_right
0
print.printer_Adobe_PDF.print_edge_top
0
print.printer_Adobe_PDF.print_evenpages
true
print.printer_Adobe_PDF.print_footercenter
print.printer_Adobe_PDF.print_footerleft
&PT
print.printer_Adobe_PDF.print_footerright
&D
print.printer_Adobe_PDF.print_headercenter
print.printer_Adobe_PDF.print_headerleft
&T
print.printer_Adobe_PDF.print_headerright
&U
print.printer_Adobe_PDF.print_in_color
true
print.printer_Adobe_PDF.print_margin_bottom
0.5
print.printer_Adobe_PDF.print_margin_left
0.5
print.printer_Adobe_PDF.print_margin_right
0.5
print.printer_Adobe_PDF.print_margin_top
0.5
print.printer_Adobe_PDF.print_oddpages
true
print.printer_Adobe_PDF.print_orientation
1
print.printer_Adobe_PDF.print_pagedelay
500
print.printer_Adobe_PDF.print_paper_data
1
print.printer_Adobe_PDF.print_paper_height
11.00
print.printer_Adobe_PDF.print_paper_size_type
0
print.printer_Adobe_PDF.print_paper_size_unit
0
print.printer_Adobe_PDF.print_paper_width
8.50
print.printer_Adobe_PDF.print_reversed
false
print.printer_Adobe_PDF.print_scaling
1.00
print.printer_Adobe_PDF.print_shrink_to_fit
true
print.printer_Adobe_PDF.print_to_file
false
print.printer_Adobe_PDF.print_unwriteable_margin_bottom
0
print.printer_Adobe_PDF.print_unwriteable_margin_left
0
print.printer_Adobe_PDF.print_unwriteable_margin_right
0
print.printer_Adobe_PDF.print_unwriteable_margin_top
0
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_bgcolor
false
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_bgimages
false
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_command
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_downloadfonts
false
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_edge_bottom
0
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_edge_left
0
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_edge_right
0
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_edge_top
0
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_evenpages
true
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_footercenter
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_footerleft
&PT
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_footerright
&D
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_headercenter
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_headerleft
&T
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_headerright
&U
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_in_color
true
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_margin_bottom
0.5
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_margin_left
0.5
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_margin_right
0.5
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_margin_top
0.5
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_oddpages
true
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_orientation
1
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_pagedelay
500
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_paper_data
1
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_paper_height
11.00
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_paper_size_type
0
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_paper_size_unit
0
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_paper_width
8.50
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_reversed
false
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_scaling
1.00
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_shrink_to_fit
true
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_to_file
false
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_unwriteable_margin_bottom
0
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_unwriteable_margin_left
0
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_unwriteable_margin_right
0
print.printer_\\RCC-PIII-TULIAN\HP_DeskJet_722C.print_unwriteable_margin_top
0
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_bgcolor
false
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_bgimages
false
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_command
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_downloadfonts
false
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_edge_bottom
0
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_edge_left
0
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_edge_right
0
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_edge_top
0
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_evenpages
true
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_footercenter
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_footerleft
&PT
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_footerright
&D
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_headercenter
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_headerleft
&T
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_headerright
&U
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_in_color
true
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_margin_bottom
0.5
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_margin_left
0.5
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_margin_right
0.5
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_margin_top
0.5
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_oddpages
true
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_orientation
1
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_pagedelay
500
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_paper_data
1
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_paper_height
11.00
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_paper_size_type
0
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_paper_size_unit
0
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_paper_width
8.50
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_reversed
false
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_scaling
1.00
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_shrink_to_fit
true
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_to_file
false
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_unwriteable_margin_bottom
0
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_unwriteable_margin_left
0
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_unwriteable_margin_right
0
print.printer_\\RCC-PIII-TULIAN\HP_LaserJet_6P/6MP_PostScript.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
security.enable_ssl2
true
security.warn_viewing_mixed
false

kaydo 0 solutions 1 answers

Try XenApp client 11.2 or lower.

In XenApp 12 they removed support for launching published applications via '.ica' files.

Firefox and other browsers which do not utilize the 'Active-X' method of launching applications still require support for .ica files. This has been broken in version 12 of the Citrix client software :(

Try XenApp client 11.2 or lower. In XenApp 12 they removed support for launching published applications via '.ica' files. Firefox and other browsers which do not utilize the 'Active-X' method of launching applications still require support for .ica files. This has been broken in version 12 of the Citrix client software :(