Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After opening the homepage of websites, it takes a very long time to go to another page or jusdt scroll. Is this a function of Firefox or my hosting service?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Morbus

more options

After opening the home page of any website, it takes an unusually long time to go to a different page or even be able to scroll

This happened

Every time Firefox opened

All Replies (2)

more options

Hello Jennifer.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there.

more options

Thanks, this worked