Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

MJB: when I try to open a pdf-file within Firefox, a message tells me this is not supported

AnonymousUser
AnonymousUser
more options

When I go to a webpage that contains a pdf-file, Firefox tells me that "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a Web Browser. Please exit Adober/Acrobat/Reader and exit your web browser and try again.

It is ONLY in Firefox that I get this message, IE and Crome works fine.

Operating system

Win XP pro

When I go to a webpage that contains a pdf-file, Firefox tells me that "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a Web Browser. Please exit Adober/Acrobat/Reader and exit your web browser and try again. It is ONLY in Firefox that I get this message, IE and Crome works fine. == Operating system == Win XP pro

All Replies (1)

AnonymousUser
AnonymousUser Question owner
more options

Please follow this Adobe TechNoteError "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a web browser" and see if it helps.