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All of my toolbars are gone. I tried to reset toolbars to default, it didn't work. Tried running in safemode it didn't work. Firefox will not let me download any toolbars. Help!

Posted

All of my toolbars are gone. I can't download any toolbars. I tried system restore and it's not working.

This happened

Every time Firefox opened

== I downloaded a windows update

Chosen solution

I can see the menu bar, it's the toolbars that I installed before that are missing such as the norton toolbar and the my points toolbar. Firefox will not let me download them again because of some error. I have updated java and the problem still exists.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • -Yahoo! activeX Plug-in Bridge
  • np-mswmp
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Coupons, Inc. Coupon Printer DLL
  • Coupons, Inc. Coupon Printer Plugin
  • E-centives Coupon Activator
  • getplusplusadobe16263
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Shockwave Flash 10.1 r53
  • iTunes Detector Plug-in
  • 4.0.50524.0
  • Version 1.0.5, copyright 1996-2010 The VideoLAN Teamhttp://www.videolan.org/
  • Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6

More Information

Firefox
Version
3.6.6
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Norton IPS 1.0 true {8545daff-ad1e-493f-a37e-eed1ac79682b}
Java Console 6.0.15 true
Java Console 6.0.17 true
Microsoft .NET Framework Assistant 1.2.1 true {20a82645-c095-46ed-80e3-08825760534b}
MyPoints Point Finder 1.300.306 true {51ef49d2-624b-4194-8b97-1c468e9b0efe}
Yahoo! Toolbar 2.1.3.20100310105313 true {635abd67-4fe9-1b23-4f01-e679fa7484c1}
ClixSense.com Toolbar 2.5.8.6 true {70df8d13-bdd3-448e-944c-efde21b77161}
Swag Bucks Toolbar 2.6.0.15 true {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}
WordLinx Toolbar 2.6.0.15 true
Adobe DLM (powered by getPlus(R)) 1.6.2.63 true
Swag Code Spoiler Toolbar 2.5.8.6 true
Norton Toolbar 3.7.2 true {7BA52691-1876-45ce-9EE6-54BCB3B04BBC}
Screengrab 0.96.3 true {02450954-cdd9-410f-b1da-db804e18c671}
Inbox Toolbar 1.0.0.36 true inboxcomtoolbar@inbox.com
Shop to Win 1.0.6 true {5835466c-49af-4cbe-b102-a8c8b6313749}
SiteRanker 1.0 true siteranker@siteranker.com
FacePaint 1.0 true {31F37877-0076-4d26-8FD4-D9A7223FFC06}
Modified Preferences
Name
Value
browser.places.smartBookmarksVersion 2
browser.startup.homepage_override.mstone rv:1.9.2.6
extensions.lastAppVersion 3.6.6
network.cookie.prefsMigrated true
privacy.sanitize.migrateFx3Prefs true

TXGuy 87 solutions 861 answers

Helpful Reply

Can't see the Menu Bar (File, Edit, View, History, Bookmarks, Tools, Help)? Turning the Menu Bar on and off is a new feature in version 3.6. (~~red:Linux & OSX see~~: What happened to the File, Edit, and View menus? ) Windows Method 1. Hold down the key and press the following letters in this exact order: V T M then release the key Windows Method 2. Tap once on the F10 key, while the Menu bar is visible, choose "View > Toolbars", click "Menu Bar" so that a check mark is placed next to Menu Bar Windows Method 3. Tap once and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar so that a check mark is placed next to Menu Bar The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed. See:

http://support.mozilla.com/en-US/kb/Menu+bar+is+missing

http://kb.mozillazine.org/Toolbar_customization#Restoring_missing_menu_or_other_toolbars Navigation Toolbar, Bookmarks Toolbar and other Toolbars under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed). To display the Status Bar, View, then click Status bar to place a check mark (display) or remove the check mark (not displayed). Full Screen mode http://kb.mozillazine.org/Netbooks#Full_screen

Also see: Back and forward or other toolbar buttons are missing Customize navigation buttons like back, home, bookmarks and reload How to customize the toolbar


Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Java: your ver. 1.6.0.~~red:17~~; current ver. 1.6.0.20 (important security update 04-15-2010) (Firefox 3.6 and above requires Java 1.6.0.10 or higher; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Java Do the update with Firefox closed. NOTE: Java version 1.6.0.21 has been released. It is mainly an update for developers of Java applications and most users do not need to be concerned about downloading version 1.6.0.21. At this time, the update option in existing installations of Java 1.6.0.20 are not updating to version 1.6.0.21; at this time, it must be manually downloaded and installed. According to the Java release notes: "Bug Fixes Java SE 6 Update 21 does not contain any additional fixes for security vulnerabilities to its previous release, Java SE 6 Update 20. Users who have Java SE 6 Update 20 have the latest security fixes and do not need to upgrade to this release to be current on security fixes." Source: http://java.sun.com/javase/6/webnotes/6u21.html

Chosen Solution

I can see the menu bar, it's the toolbars that I installed before that are missing such as the norton toolbar and the my points toolbar. Firefox will not let me download them again because of some error. I have updated java and the problem still exists.

TXGuy 87 solutions 861 answers

Did you look at the section Navigation Toolbar, Bookmarks Toolbar and other Toolbars ?

"will not let me download them again because of some error" Would you care to share the exact wording of the error? That may help find a solution!

"I have updated java and the problem still exists" Java is just something you needed to update. Hence, the separate heading Other Issues.

pawskin 0 solutions 1 answers

I had IE and I downloaded Advanced Toolbar. I want it again, but I can't import it. When I download it again, it won't show up on my home page. It also won't show up on the toolbar list in the "view" section of the menu bar.

venugopal 0 solutions 1 answers

i have an issue in firefox ,each and every time i need to reset my tool bars to download any content.