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cant open firefox

Posted

cant open firefox even when i go back and set a fresh restore point. tried everything....

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; InfoPath.2)

Chosen solution

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see Troubleshoot Firefox issues using Safe Mode. After you boot into Safe Mode try disabling extensions one by one to see if one of them is causing thzproblem. If not then try a new profile at Use the Profile Manager to create and remove Firefox profiles.

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Additional System Details

Application

  • User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; InfoPath.2)

More Information

Moses
  • Top 10 Contributor
  • Moderator
129 solutions 1364 answers

Chosen Solution

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see Troubleshoot Firefox issues using Safe Mode. After you boot into Safe Mode try disabling extensions one by one to see if one of them is causing thzproblem. If not then try a new profile at Use the Profile Manager to create and remove Firefox profiles.