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cant open firefox

  • 1 reply
  • 43 have this problem
  • 221 views
  • Last reply by Moses

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cant open firefox even when i go back and set a fresh restore point. tried everything....

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; InfoPath.2)

Chosen solution

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see Troubleshoot Firefox issues using Safe Mode. After you boot into Safe Mode try disabling extensions one by one to see if one of them is causing thzproblem. If not then try a new profile at Profile Manager - Create, remove, or switch Firefox profiles.

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Chosen Solution

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see Troubleshoot Firefox issues using Safe Mode. After you boot into Safe Mode try disabling extensions one by one to see if one of them is causing thzproblem. If not then try a new profile at Profile Manager - Create, remove, or switch Firefox profiles.