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How do I Save Images? Not able to do so since downloading 3.6; can Copy Image to Word File but cannot Save Image

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  • Last reply by Morbus

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I can no longer save an image to My Pictures since I have downloaded Firefox 3.6. I can copy an image to a Word File, but that's not acceptable. I don't know if it's a coincidence, and I'm not computer savvy enough to know how to fix it.

This happened

Every time Firefox opened

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Hello Heather.

If you rightclick the image and click Save Image As..., you can save it where you want. If this isn't working, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.