Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

lost my dashboard with all icons, cannot access bookmqarks, address bar, etc.

more options

I selected a persona. i tried to minimize the dashboard to see the persona. I lost the dashboard with all the icons and address bar. how to restore it.

I selected a persona. i tried to minimize the dashboard to see the persona. I lost the dashboard with all the icons and address bar. how to restore it.

Chosen solution

Hit the Alt key to show the Menu bar, then open View > Toolbars and select Menu bar and Navigation toolbar, so they have a check-mark.

Read this answer in context 👍 4

All Replies (3)

more options

Chosen Solution

Hit the Alt key to show the Menu bar, then open View > Toolbars and select Menu bar and Navigation toolbar, so they have a check-mark.

more options

I checked & all three toolbars were ticked. Unticked & reticked & restarted FF. No change. I do not know where my dashboard is located. I have seen it previously but do not know where. It is hard to say it does not exist if I do not know where to look. Only been using FF 4 days. Where does one normally view "my dashboard"?? Thanks.

more options

That is not called the "dashboard". Each toolbar can be shown separately, as shown here. Menu Bar, Navigation Toolbarbar, and Bookmarks Toolbar
https://support.mozilla.com/en-US/kb/Menu+bar+is+missing

Firefox 4.0 versions have a new "Firefox button" which allows to user to hide the Menu Bar, and if that is showing you can have the Menu Bar appear temporarily by hitting the Alt key. Then you can click on the View menu item and open Toolbars.

If that doesn't solve your issue, try the Firefox SafeMode - you may have an addon that is causing your problem.
http://support.mozilla.com/en-US/kb/Safe+Mode