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MY firefox doesn't let me access to a site

  • 3 replies
  • 16 have this problem
  • 3 views
  • Last reply by user66338

AnonymousUser
AnonymousUser
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Firefox wont let me get on a website and it keeps saying this "If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web." how can i fix that? It happened all of a sudden, I had never had problems before with this site or any other site in general. the url is correct, it is just that firefox does not let me load the site.

URL of affected sites

http://makeupsavvy.co.uk

Firefox wont let me get on a website and it keeps saying this "If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web." how can i fix that? It happened all of a sudden, I had never had problems before with this site or any other site in general. the url is correct, it is just that firefox does not let me load the site. == URL of affected sites == http://makeupsavvy.co.uk

All Replies (3)

user66338
user66338
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Hello Non registrato,

please clear your cache and cookies, by following these steps:

  1. Open the Tools menu at the top of the Firefox window, select Clear recent history
  1. In the Clear recent history window, select Everything from the dropdown list.
  1. Click the arrow next to Details once, then check Cache and Cookies.
  1. Now, click the Clear now button to clear history.

Kind regards, Tobbi Firefox Support Volunteer

AnonymousUser
AnonymousUser Question owner
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Hi, thank you for the prompt reply, but it didn't work. What is going on? eeeh....it's not exactly the most pleasent thing on Earth... :S

user66338
user66338
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Hello,

to make sure that no extension is causing the problems, start Firefox in Safe Mode by following the instructions in the Use Troubleshoot Mode in Firefox article.

Kind regards, Tobbi Firefox Support Volunteer