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I can't log to certain sites (facebook, hotmail) anymore.

  • 1 reply
  • 13 have this problem
  • Last reply by cor-el

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I've tried almost all of your tips. The problem is solved if I use Mozilla in the safe mode. However, none of the next suggested steps (disable themes, extensions etc...) worked. The first time this occurred, it was solved by chance when a website asked to download some new java"thing". Also, consider my operating system is windows 2000

URL of affected sites

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Create a new profile as a test to check if your current profile is causing the problems See [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting:Make a new profile]]

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) See