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I can't log to certain sites (facebook, hotmail) anymore.

Posted

I've tried almost all of your tips. The problem is solved if I use Mozilla in the safe mode. However, none of the next suggested steps (disable themes, extensions etc...) worked. The first time this occurred, it was solved by chance when a website asked to download some new java"thing". Also, consider my operating system is windows 2000

URL of affected sites

http://www.facebook.com

I've tried almost all of your tips. The problem is solved if I use Mozilla in the safe mode. However, none of the next suggested steps (disable themes, extensions etc...) worked. The first time this occurred, it was solved by chance when a website asked to download some new java"thing". Also, consider my operating system is windows 2000 == URL of affected sites == http://www.facebook.com

Additional System Details

Installed Plug-ins

  • -Ganymede Technologies
  • Shockwave Flash 9.0 r115
  • Adobe PDF Plug-In For Firefox and Netscape
  • 6.0.12.1675
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Default Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Version 0.8.6d, copyright 1996-2007 The VideoLAN Teamhttp://www.videolan.org/
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • Npdsplay dll

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

More Information

Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Corrector para Português Europeu 9.10.13.0 true pt-PT@dictionaries.addons.mozilla.org
Priberam - Lingua Portuguesa On-Line. 2.0.1 true priberam@coelhonarede.com
Java Console 6.0.20 true
Java Quick Starter 1.0 true jqs@sun.com
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar 0
browser.history_expire_days 10
browser.history_expire_days.mirror 10
browser.history_expire_days_min 87
browser.places.importBookmarksHTML false
browser.places.importDefaults false
browser.places.leftPaneFolderId -1
browser.places.migratePostDataAnnotations false
browser.places.smartBookmarksVersion 2
browser.places.updateRecentTagsUri false
browser.startup.homepage http://www.google.com/
browser.startup.homepage_override.mstone rv:1.9.2.3
browser.tabs.warnOnClose false
dom.disable_open_during_load false
dom.disable_window_flip false
dom.disable_window_open_feature.status false
dom.disable_window_status_change false
extensions.lastAppVersion 3.6.3
network.cookie.prefsMigrated true
places.last_vacuum 1273950859
print.print_printer Canon iP2600 series
print.printer_Canon_iP2600_series.print_bgcolor true
print.printer_Canon_iP2600_series.print_bgimages true
print.printer_Canon_iP2600_series.print_command
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cor-el
  • Top 10 Contributor
  • Moderator
17482 solutions 157978 answers

Create a new profile as a test to check if your current profile is causing the problems See [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting:Make a new profile]]

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Create a new profile as a test to check if your current profile is causing the problems See [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting: Make a new profile]] There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox