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Firefox (& Safari) open incorrect (undesirable!) website or I get a 'server not found' message.

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Firefox (& Safari) redirect both Google searches and web addresses to an undesirable Chinese website (www.5542.com). They have both become very slow and often give a 'Server not found' message when accessing various sites. I believe it could be malware(?) or similar. I've tried to block the unwanted site but it keeps on appearing. I'm running two macs and it's happening on both of them. I'm not especially experienced with web jargon etc. so please speak slowly with any instructions! Thanks for your help. Andy

This happened

Every time Firefox opened

== 3 - 4 weeks ago

Firefox (& Safari) redirect both Google searches and web addresses to an undesirable Chinese website (www.5542.com). They have both become very slow and often give a 'Server not found' message when accessing various sites. I believe it could be malware(?) or similar. I've tried to block the unwanted site but it keeps on appearing. I'm running two macs and it's happening on both of them. I'm not especially experienced with web jargon etc. so please speak slowly with any instructions! Thanks for your help. Andy == This happened == Every time Firefox opened == 3 - 4 weeks ago

Chosen solution

Oh sorry.

Try this http://macscan.securemac.com/

Its A Free download :)

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • -Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • iPhoto6
  • 2.0.31005.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • RealPlayer Plugin
  • Shockwave Flash 9.0 r246
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

More Information

Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Show in Finder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Modified Preferences
Name
Value
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage_override.mstone
rv:1.9.2.3
extensions.lastAppVersion
3.6.3
keyword.URL
http://www.google.com/
network.cookie.cookieBehavior
1
network.cookie.prefsMigrated
true
places.last_vacuum
1273228682
print.macosx.pagesetup-2
PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUgQ29tcHV0ZXIvL0RURCBQTElT…
print.print_bgcolor
false
print.print_bgimages
false
print.print_command
print.print_downloadfonts
false
print.print_evenpages
true
print.print_in_color
true
print.print_margin_bottom
0.5
print.print_margin_left
0.5
print.print_margin_right
0.5
print.print_margin_top
0.5
print.print_oddpages
true
print.print_orientation
0
print.print_pagedelay
500
print.print_paper_data
0
print.print_paper_height
11.00
print.print_paper_size_type
1
print.print_paper_size_unit
0
print.print_paper_width
8.50
print.print_printer
print.print_reversed
false
print.print_scaling
1.00
print.print_shrink_to_fit
true
print.print_to_file
false
print.print_unwriteable_margin_bottom
57
print.print_unwriteable_margin_left
25
print.print_unwriteable_margin_right
25
print.print_unwriteable_margin_top
25
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false

Moses
  • Moderator
459 solutions 3608 answers

If Firefox and Safari both give you errors, then it is a problem with your system not the browsers.

Try running Malware scans

Malware Removal Links: http://www.safer-networking.org http://www.malwarebytes.org , http://www.spywareterminator.com http://www.microsoft.com/security/malwareremove/default.aspx

If Firefox '''and''' Safari both give you errors, then it is a problem with your system not the browsers. Try running Malware scans Malware Removal Links: http://www.safer-networking.org http://www.malwarebytes.org , http://www.spywareterminator.com http://www.microsoft.com/security/malwareremove/default.aspx

Question owner

Thanks for your help Moses but these Malware removal links are for Windows and I'm on Mac OS 10.4.9 on the laptop and 10.5.6 on the main machine.

One of the problems is that I can't do too much Googling for help before I run into the www.5542.com or 'Can't find the server' problems. Any more suggestions or other useful forums I could try?

Andy

Thanks for your help Moses but these Malware removal links are for Windows and I'm on Mac OS 10.4.9 on the laptop and 10.5.6 on the main machine. One of the problems is that I can't do too much Googling for help before I run into the www.5542.com or 'Can't find the server' problems. Any more suggestions or other useful forums I could try? Andy
Moses
  • Moderator
459 solutions 3608 answers

Chosen Solution

Oh sorry.

Try this http://macscan.securemac.com/

Its A Free download :)

Oh sorry. Try this http://macscan.securemac.com/ Its A Free download :)
dynamite 60 solutions 388 answers

Andy, you also might want to look at MacScan. For future protection, try AVG LinkScanner.

Andy, you also might want to look at [http://macscan.securemac.com MacScan]. For future protection, try [http://linkscanner.avg.com AVG LinkScanner].
BlueEyes 1 solutions 2 answers

None of that helps me, have windows vista, firefox 3.10.13....

None of that helps me, have windows vista, firefox 3.10.13....