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Using Firefox 3.6.3 for OS X, I have recently become unable to view streaming media at the website www.memritv.org. I receive an error message that says "TypeError: _cuPlayer is null." How can I circumvent this problem?

Posted

Using Firefox 3.6.3 for OS X, I have recently become unable to view streaming media at the website www.memritv.org. I receive an error message that says "TypeError: _cuPlayer is null." How can I circumvent this problem?

URL of affected sites

http://www.memritv.org

Using Firefox 3.6.3 for OS X, I have recently become unable to view streaming media at the website www.memritv.org. I receive an error message that says "TypeError: _cuPlayer is null." How can I circumvent this problem? == URL of affected sites == http://www.memritv.org

Chosen solution

I spoke yesterday by telephone with customer service for the Memritv.org website. They informed me that they are well aware of this problem. They stated further that the problem is due to a software difficulty on their end, and is not due to a fault on the part of website visitors or their personal computers. Memri expects to implement a successful software "fix" in the near future.

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Additional System Details

Installed Plug-ins

  • -Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • Java 1.3.1 Plug-in
  • RealPlayer Plugin
  • LogMeIn remote control components
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Shockwave Flash 10.1 r53
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

More Information

Chris Ilias
  • Moderator
357 solutions 1952 answers

If I understand correctly, CUPLayer is something called CastUp Player, and it sounds like Firefox can't get it to run. Does CastUp Player sound familiar to you? Do you still have it installed?

If I understand correctly, CUPLayer is something called CastUp Player, and it sounds like Firefox can't get it to run. Does CastUp Player sound familiar to you? Do you still have it installed?

Question owner

CU Player is, indeed, CastUp Player. However I was previously able to view streams from this site without ever knowingly downloading CastUp Player or any other special software. It is only recently that this website became a problem. I am wondering if CastUp Player specific streams are perhaps no longer compatible with FireFox for OS X. Perhaps someone knows, or is aware of a solution?

CU Player is, indeed, CastUp Player. However I was previously able to view streams from this site without ever knowingly downloading CastUp Player or any other special software. It is only recently that this website became a problem. I am wondering if CastUp Player specific streams are perhaps no longer compatible with FireFox for OS X. Perhaps someone knows, or is aware of a solution?
Chris Ilias
  • Moderator
357 solutions 1952 answers

Helpful Reply

Maybe there are specific file types set to use CUPLayer. Use the instructions at Change what Firefox does when you click on or download a file to find out.

Maybe there are specific file types set to use CUPLayer. Use the instructions at [[Managing file types]] to find out.

Chosen Solution

I spoke yesterday by telephone with customer service for the Memritv.org website. They informed me that they are well aware of this problem. They stated further that the problem is due to a software difficulty on their end, and is not due to a fault on the part of website visitors or their personal computers. Memri expects to implement a successful software "fix" in the near future.

I spoke yesterday by telephone with customer service for the Memritv.org website. They informed me that they are well aware of this problem. They stated further that the problem is due to a software difficulty on their end, and is not due to a fault on the part of website visitors or their personal computers. Memri expects to implement a successful software "fix" in the near future.
Chris Ilias
  • Moderator
357 solutions 1952 answers

Helpful Reply

Great! Thanks for letting us know.

Great! Thanks for letting us know.