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I am unable to uninstall Firefox. I have tried my add/remove programs and have tried the intsruction given to manually run C:\Program Files\Mozilla Firefox\uninstall\helper.exe. and it will not run. Firefox is the only program I am not able to uninstall u

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I am unable to uninstall Firefox. I have tried my add/remove programs and have tried the intsruction given to manually run C:\Program Files\Mozilla Firefox\uninstall\helper.exe. and it will not run. Firefox is the only program I am not able to uninstall using the normal methods

This happened

Just once or twice

today

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; SIMBAR={357DAD02-321A-4E1D-8305-C8CE3D8CA934}; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 2.8; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Chosen solution

I'v tried the run C:\Program Files\Mozilla Firefox\uninstall\helper.exe. it doesn't work.

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Additional System Details

Application

  • User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; SIMBAR={357DAD02-321A-4E1D-8305-C8CE3D8CA934}; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 2.8; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

More Information

I'v tried the run C:\Program Files\Mozilla Firefox\uninstall\helper.exe.
it doesn't work.

Chosen Solution

I'v tried the run C:\Program Files\Mozilla Firefox\uninstall\helper.exe. it doesn't work.

AlleyKat 8 solutions 113 answers

The MozillaZine KB article on uninstallation also contains instructions for manual uninstallation (deleting files and profiles): MozillaZine - Uninstall Firefox - On Windows

I hope this helps you clean it out properly - if not, just ask and we'll help with further suggestions.

Bob-E 0 solutions 1 answers

Try reinstalling firefox under the standard mode. Then you might be able to uninstall it completely if you want. There may be bug, just not sure if it's in custom mode or firefox in general.

Modified by Bob-E