Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ater typing in the address of a website and clicking enter, nothing happens (i.e. website doesn't open)

  • 2 replies
  • 4 have this problem
  • 6 views
  • Last reply by cor-el

more options

When I type in the address of a website in the address bar, and click enter, nothing happens. When I click on a suggestion that comes up when starting to type in the address, nothing happens either. I can click on links and go to websites in that manner, or open a website from my favorites folder.

Operating system

Windows Vista

When I type in the address of a website in the address bar, and click enter, nothing happens. When I click on a suggestion that comes up when starting to type in the address, nothing happens either. I can click on links and go to websites in that manner, or open a website from my favorites folder. == Operating system == Windows Vista

All Replies (2)

more options

Issues with the Enter key not working can be caused by the AVG Safe Search Toolbar.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

more options

Thanks for that, it solved part of the problem: as in, when I disable all add-ons, it works again, but I didn't have the AVG add-on, so it must have been one of the others and I haven't been able to figure out which.