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when i open firefox a software download 3.0.19 appears consistently

Posted

when I open firefox a software update window appears 3.0.19 recommending me to download and install ... I have OK#d this several times... but the window keeps on appearing each time I open firefox

This happened

Every time Firefox opened

when I open firefox a software update window appears 3.0.19 recommending me to download and install ... I have OK#d this several times... but the window keeps on appearing each time I open firefox == This happened == Every time Firefox opened

Chosen solution

Hello Alice.

For some reason, your Firefox is not updating correctly. See this support article and see if it helps:

http://support.mozilla.com/en-US/kb/Upgrading+to+Firefox+3.6

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  • -Default Plug-in
  • Coupons, Inc. Coupon Printer DLL
  • np-mswmp
  • Shockwave Flash 10.0 r45
  • GEPlugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Updater pluginhttp://pack.google.com/
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
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  • Adobe PDF Plug-In For Firefox and Netscape
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

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  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.0.15) Gecko/2009101601 Firefox/3.0.15 ( .NET CLR 3.5.30729)

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Morbus 135 solutions 2340 answers

Chosen Solution

Hello Alice.

For some reason, your Firefox is not updating correctly. See this support article and see if it helps:

http://support.mozilla.com/en-US/kb/Upgrading+to+Firefox+3.6

Hello Alice. For some reason, your Firefox is not updating correctly. See this support article and see if it helps: http://support.mozilla.com/en-US/kb/Upgrading+to+Firefox+3.6
cor-el
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17482 solutions 158006 answers

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)

Remove the files in the updates and updates\0 folder:

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\ (updates) C:\Users\<user>\AppData\Local\VirtualStore\Program Files\Mozilla Firefox\ (updates)

"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders, use %APPDATA% in the File name field. See also http://kb.mozillazine.org/Show_hidden_files_and_folders

See http://kb.mozillazine.org/Software_Update (Software Update not working properly) Remove the files in the ''updates'' and ''updates\0'' folder: C:\Users\&lt;user&gt;\AppData\Local\Mozilla\Firefox\Mozilla Firefox\ (updates) C:\Users\&lt;user&gt;\AppData\Local\VirtualStore\Program Files\Mozilla Firefox\ (updates) "Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders, use %APPDATA% in the File name field. See also http://kb.mozillazine.org/Show_hidden_files_and_folders