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Mediafire does not show download link

Posted

It's been about a week since I last manage to download from Mediafire. When I click on a Mediafire link, the download link does not show although the page has finish loading. Refreshing the page repeatedly does not help and I've tried the solution to delete all cookies as stated on a similar thread (http://support.mozilla.com/en-US/forum/1/673873) but it doesn't work either. After deleting all the cookies, clicking on the Myfiles link brings me to Mediafire's main webpage instead. Are there any ways to solve this? =( Please help!

URL of affected sites

http://www.mediafire.com/

Chosen solution

Hello Jessica.

I'm glad it's solved, but you will not have your old bookmarks, history, settings, passwords and add-ons in your new profile. If you need help importing them, feel free to ask.

That error in the screenshot is generated by the site itself, and not Firefox. If it's giving you trouble, contact them for support (I don't know why it happens).

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • -RealJukebox Netscape Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.732
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Pando Web Installer
  • BitCometAgent v1.19 for Firefox
  • Google Update
  • Shockwave Flash 10.0 r45
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • Yahoo Application State Plugin version 1.0.0.7
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.9) Gecko/20100315 Firefox/3.5.9

More Information

Morbus 134 solutions 2338 answers

Hello Jessica.

See this support article and see if it helps:

http://support.mozilla.com/en-US/kb/Websites+look+wrong

Question owner

Hi Morbus, thank you for the reply!

Sadly it doesn't work =( I cleared the cache and the download link finally showed but after I clicked on it to download, the page loaded back into the missing download link like last time (T_T)

Thanks for your help anyway ^^

Morbus 134 solutions 2338 answers

You may be having a problem with some extension or plugin that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Question owner

I've disabled all my add-ons and plug-ins (excluding java and flash player) but the same thing still happens ;_; Is there anything else I can try to do?

Morbus 134 solutions 2338 answers

That is weird... Try even with Flash and Java disabled (since they are not used in Mediafire). If that doesn't work, please type about:support in your address bar and press ENTER, then click "Copy all to clipboard". Then paste here. Hopefully that will give me a bit more information to work with.

Question owner

It's still the same ;_; And I typed about:support in the address bar but it tells me it's not a valid url and cannot be loaded. I'm sorry ;_; Will a screenshot do instead? Does it have anything to do with my firefox being an older version??

Thank you so much for your help.

Morbus 134 solutions 2338 answers

Oh, that's right... about:support is present only from Firefox 3.6 onwards... :\ If you want/can upgrade Firefox and then send me the report, that would be helpful. A screenshot would also be helpful, yes (of the whole window, please, not just the page itself).

And it is unlikely that this has anything to do with your Firefox version. 3.5 is still support and should work fine on all sites.

Helpful Reply

Ok, I've updated to firefox 3.6. Here's the support data and the screenshot. I hope it helps and umm, sorry for all the trouble as well..


 Application Basics
       Name
       Firefox
       Version
       3.6.3
       Profile Directory
         Open Containing Folder
       Installed Plugins
         about:plugins
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       AVG Safe Search
       9.0.0.812
       false
       {3f963a5b-e555-4543-90e2-c3908898db71}
       BitComet Video Downloader
       1.19
       false
        
       Fission
       1.0.9
       false
       {1280606b-2510-4fe0-97ef-9b5a22eafe41}
       IDM CC
       6.4
       false
       mozilla_cc@internetdownloadmanager.com
       Java Console
       6.0.17
       false
        
       Java Console
       6.0.20
       false
        
       RealPlayer Browser Record Plugin
       1.1.3
       false
        
       Skype extension for Firefox
       2.2.0.102
       false
        
       フォクすけといっしょ
       0.1.6.3
       false
        
 Modified Preferences
     Name
     Value
       accessibility.typeaheadfind.flashBar
       0
       browser.history_expire_days.mirror
       180
       browser.history_expire_days_min
       7
       browser.places.importBookmarksHTML
       false
       browser.places.importDefaults
       false
       browser.places.leftPaneFolderId
       -1
       browser.places.migratePostDataAnnotations
       false
       browser.places.smartBookmarksVersion
       2
       browser.places.updateRecentTagsUri
       false
       browser.startup.homepage
       about:blank
       browser.startup.homepage_override.mstone
       rv:1.9.2.3
       dom.disable_window_move_resize
       true
       dom.max_script_run_time
       1800
       extensions.lastAppVersion
       3.6.3
       network.cookie.cookieBehavior
       1
       network.cookie.prefsMigrated
       true
       print.print_printer
       Nitro PDF Driver 5
       print.printer_Nitro_PDF_Driver_5.print_bgcolor
       false
       print.printer_Nitro_PDF_Driver_5.print_bgimages
       false
       print.printer_Nitro_PDF_Driver_5.print_command
       print.printer_Nitro_PDF_Driver_5.print_downloadfonts
       false
       print.printer_Nitro_PDF_Driver_5.print_edge_bottom
       0
       print.printer_Nitro_PDF_Driver_5.print_edge_left
       0
       print.printer_Nitro_PDF_Driver_5.print_edge_right
       0
       print.printer_Nitro_PDF_Driver_5.print_edge_top
       0
       print.printer_Nitro_PDF_Driver_5.print_evenpages
       true
       print.printer_Nitro_PDF_Driver_5.print_footercenter
       print.printer_Nitro_PDF_Driver_5.print_footerleft
       &PT
       print.printer_Nitro_PDF_Driver_5.print_footerright
       &D
       print.printer_Nitro_PDF_Driver_5.print_headercenter
       print.printer_Nitro_PDF_Driver_5.print_headerleft
       &T
       print.printer_Nitro_PDF_Driver_5.print_headerright
       &U
       print.printer_Nitro_PDF_Driver_5.print_in_color
       true
       print.printer_Nitro_PDF_Driver_5.print_margin_bottom
       0.5
       print.printer_Nitro_PDF_Driver_5.print_margin_left
       0.5
       print.printer_Nitro_PDF_Driver_5.print_margin_right
       0.5
       print.printer_Nitro_PDF_Driver_5.print_margin_top
       0.5
       print.printer_Nitro_PDF_Driver_5.print_oddpages
       true
       print.printer_Nitro_PDF_Driver_5.print_orientation
       0
       print.printer_Nitro_PDF_Driver_5.print_pagedelay
       500
       print.printer_Nitro_PDF_Driver_5.print_paper_data
       1
       print.printer_Nitro_PDF_Driver_5.print_paper_height
       11.00
       print.printer_Nitro_PDF_Driver_5.print_paper_size_type
       0
       print.printer_Nitro_PDF_Driver_5.print_paper_size_unit
       0
       print.printer_Nitro_PDF_Driver_5.print_paper_width
       8.50
       print.printer_Nitro_PDF_Driver_5.print_reversed
       false
       print.printer_Nitro_PDF_Driver_5.print_scaling
       1.00
       print.printer_Nitro_PDF_Driver_5.print_shrink_to_fit
       true
       print.printer_Nitro_PDF_Driver_5.print_to_file
       false
       print.printer_Nitro_PDF_Driver_5.print_unwriteable_margin_bottom
       0
       print.printer_Nitro_PDF_Driver_5.print_unwriteable_margin_left
       0
       print.printer_Nitro_PDF_Driver_5.print_unwriteable_margin_right
       0
       print.printer_Nitro_PDF_Driver_5.print_unwriteable_margin_top
       0
       privacy.sanitize.migrateFx3Prefs
       true
       security.OCSP.disable_button.managecrl
       false
       security.disable_button.openCertManager
       false
       security.disable_button.openDeviceManager
       false
       security.enable_java
       false
       security.warn_viewing_mixed
       false

Thank you so much for your help!

Morbus 134 solutions 2338 answers

I can't see anything wrong with your profile... I have tried that page, and it works perfectly on my extension-filled Firefox as well as on a default profile.

I can't understand why this would happen. If you followed all the instructions I gave you, the only thing to do in order to narrow down the possible cause of this issue is to create a new Firefox profile. See this page for info on that:

http://support.mozilla.com/en-US/kb/Managing+profiles

Remember that this new profile is temporary and only to see if the problem still exists with it. Report back the results, please.

Also, here's a tip: if you go into View > Toolbars and click "Bookmarks toolbar", that big empty space in your toolbar will disappear :)

Question owner

Hi Morbus!

YES THANK YOU SO MUCH!! Creating a new profile solved the problem. The old profile still can't load the download link but the new profile works perfectly. I'd like to inform you though the new profile shows the download link properly, when I click on Myfiles, it gives an error message after a few minutes of loading. I attached a screenshot for you.

I hope it's all ok now and the problem is permanently solved. Thanks for the tip and thank you sooooooooo much for the help! I really appreciate it!

Morbus 134 solutions 2338 answers

Chosen Solution

Hello Jessica.

I'm glad it's solved, but you will not have your old bookmarks, history, settings, passwords and add-ons in your new profile. If you need help importing them, feel free to ask.

That error in the screenshot is generated by the site itself, and not Firefox. If it's giving you trouble, contact them for support (I don't know why it happens).

Question owner

Hi Morbus!

I read the faq and I've imported my bookmarks and all ^^ I hope the Mediafire thing won't act up again :D At least for now I'll be able to download, I can always use other filehost to upload my files for backup first. Thank you so much for your help!!

ollie1496 0 solutions 1 answers

I had the same problem but I made a mediafire free account and it works again!