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Black background in Menu and Bookmarks Toolbar

Posted

The background colour for the Menu and Bookmarks Toolbar is black and this happens no matter what theme or persona I am using. All the other toolbars will change with the theme but not the two above

This happened

Every time Firefox opened

== upgraded FF 3.6

Chosen solution

Did you try to disable (uninstall) the Personas extension? Are you using the Persona and the theme at the same time?

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window. You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")

If you have many extensions then you can first enable half of the extensions to test which half has the problem. Continue to divide the bad half that still has the issue until you find which one is causing it.

Read this answer in context 3

Additional System Details

Installed Plug-ins

  • -nphpclipbook
  • IE Tab 2 Plug-in for Mozilla/Firefox
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • FireFox Plugin
  • Google Update
  • Shockwave Flash 10.0 r45
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • iTunes Detector Plug-in
  • DivX Web Player version 1.4.2.7
  • DivX® Content Upload Plugin
  • npdivxplayerplugin
  • GEPlugin
  • npquakezero
  • 3.0.50106.0
  • Photosynth 2.109.1002.1657
  • Photosynth 1.1.0.3860
  • Virtual Earth 3D 3.00080829001 plugin for Mozilla
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Updater pluginhttp://pack.google.com/
  • 6.0.12.69
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 1.0.0.20
  • Version 1.0.5, copyright 1996-2010 The VideoLAN Teamhttp://www.videolan.org/
  • Java(TM) Platform SE binary
  • Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)

More Information

Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Java Console
6.0.19
true
McAfee SiteAdvisor
3.1
true
Microsoft .NET Framework Assistant
1.1
true
{20a82645-c095-46ed-80e3-08825760534b}
Norton IPS
2.0
true
Norton Toolbar
4.6
true
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Java Quick Starter
1.0
true
jqs@sun.com
HP Smart Web Printing
4.0
true
smartwebprinting@hp.com
FEBE
6.3.3
true
{4BBDD651-70CF-4821-84F8-2B918CF89CA3}
CLEO
4.3
true
CLEO@guid.customsoftwareconsult.com
FacePAD: Facebook Photo Album Downloader
0.7.2
true
facepad@lazyrussian.com
Personal Menu
4.3.2
true
CompactMenuCE@Merci.chao
Better YouTube
0.4.3
true
betteryoutube@ginatrapani.org
English (Australian) Dictionary
2.1.1
true
en-AU@dictionaries.addons.mozilla.org
StatusbarEx
0.2.19
true
doudehou@gmail.com
Fast Dial
2.23b1
true
fastdial@telega.phpnet.us
Nightly Tester Tools
2.0.3
true
{8620c15f-30dc-4dba-a131-7c5d20cf4a29}
ScrapBook
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true
{53A03D43-5363-4669-8190-99061B2DEBA5}
Tab Mix Plus
0.3.8.2
true
Xmarks
3.6.14
true
foxmarks@kei.com
Download Manager Tweak
0.9.2
true
Adblock Plus
1.2
true
DownloadHelper
4.7.3
true
Greasemonkey
0.8.20100408.6
true
DownThemAll!
1.1.9
true
1-Click YouTube Video Downloader
1.4
true
YoutubeDownloader@PeterOlayev.com
IE Tab 2 (FF 3.6+)
2.5.10.1
true
{1BC9BA34-1EED-42ca-A505-6D2F1A935BBB}
Easy Youtube Video Downloader
3.3
true
ColorfulTabs
4.6
true
{0545b830-f0aa-4d7e-8820-50a4629a56fe}
PDF Download
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true
{37E4D8EA-8BDA-4831-8EA1-89053939A250}
SkipScreen
0.4.7amo
true
SkipScreen@SkipScreen
All-in-One Sidebar
0.7.11
true
{097d3191-e6fa-4728-9826-b533d755359d}
Image Zoom
0.4.4
true
{1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}
FireShot
0.80
true
{0b457cAA-602d-484a-8fe7-c1d894a011ba}
TinEye Reverse Image Search
0.7.1
true
tineye@ideeinc.com
Adblock Plus: Element Hiding Helper
1.0.6
true
elemhidehelper@adblockplus.org
Keep Tube Downloader
1.2
true
webmaster@keep-tube.com
Read It Later
2.0.6
true
isreaditlater@ideashower.com
Delicious Bookmarks
2.1.072
true
{2fa4ed95-0317-4c6a-a74c-5f3e3912c1f9}
Glasser
3.5.2
true
glasser@sixxgate.com
Easy DragToGo
1.1.2.4
true
{21cfaec0-dbb3-11dc-95ff-0800200c9a66}
Linkification
1.3.8
true
{35106bca-6c78-48c7-ac28-56df30b51d2a}
Toolbar Buttons
0.6.0.8
true
{03B08592-E5B4-45ff-A0BE-C1D975458688}
eBay Sidebar for Firefox
2.0.4
true
{62760FD6-B943-48C9-AB09-F99C6FE96088}
Organize Status Bar
0.6.4
true
{35106bca-6c78-48c7-ac28-56df30b51d2c}
Web2PDF converter
1.8
true
flv movies downloader
1.40
true
flvmoviesdownloader@rzll
Extended Statusbar
1.5.4
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Update Notifier
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{95f24680-9e31-11da-a746-0800200c9a66}
NoSquint
2.0.3
true
nosquint@urandom.ca
Save Images
0.6.7
true
LDSI_plashcor@gmail.com
Facebook PhotoZoom
1.6
true
{20cc25e2-48c9-45e1-9a1f-1ccc1882b81b}
Text to Voice
1.02
true
text2voice@vik.josh
Vacuum Places Improved
1.1
true
VacuumPlacesImproved@lultimouomo-gmail.com
printpdf
0.76
true
printpdf@pavlov.net
Menu Editor
1.2.6
true
QuickRestart
1.1.6
true
FavLoc
1.2
true
{472f4ef0-a825-11da-a746-0800200c9a66}
Personas
1.5.3
true
personas@christopher.beard
Noia 2.0 eXtreme OPT
3.76
true
noia2_option@kk.noia
Hyperwords
6.5.1
true
{9A752782-D706-479b-98F8-3F66BF921692}
GUtil!
2.4.2
true
{9a3fa4df-b5e1-4520-a207-ec1c32ea9fb0}
Configuration Mania
1.12.2010042501
true
gui:config
1.0
true
guiconfig@slosd.net
Link Alert
1.0.1
true
linkalert.conlan@addons.mozilla.com
Better GReader
0.8.3
true
bettergreader@ginatrapani.org
Bloglines Toolkit
1.8.0
true
{69BB039A-6206-4d0a-B1AF-D061D9BF2A42}
Download Scan
1.1
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Fasterfox (EladKarako Mod)
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true
CacheIt!
1.0
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Site Launcher
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{20291fcc-1471-46c8-8213-5911f5ce6d67}
UI Tweaker (Formerly Toolbar Cleanup)
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true
toolbarcleanup@supernova00.biz
Modified Preferences
Name
Value
accessibility.typeaheadfind
true
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.bloglines.com/logout/|http://www.afl.com.au/|http://www.theage.com.au/afl/|http://www.zazz.com.au/
browser.startup.homepage_override.mstone
rv:1.9.2.3
browser.tabs.closeWindowWithLastTab
false
browser.tabs.loadBookmarksInBackground
true
browser.tabs.loadDivertedInBackground
true
browser.tabs.loadFolderAndReplace
false
browser.tabs.tabMaxWidth
150
browser.tabs.tabMinWidth
75
browser.tabs.warnOnOpen
false
browser.zoom.siteSpecific
false
extensions.lastAppVersion
3.6.3
general.useragent.extra.microsoftdotnet
(.NET CLR 3.5.30729)
keyword.URL
http://gb.iamwired.net/websearch.php?src=tops&search=
network.cookie.prefsMigrated
true
network.dnsCacheEntries
512
network.dnsCacheExpiration
3600
network.http.max-connections
40
network.http.max-connections-per-server
16
network.http.max-persistent-connections-per-proxy
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network.http.max-persistent-connections-per-server
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network.http.pipelining
true
network.http.pipelining.firstrequest
true
network.http.pipelining.maxrequests
6
network.http.proxy.pipelining
true
places.last_vacuum
1274410916
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false

cor-el
  • Top 10 Contributor
  • Moderator
10754 solutions 96771 answers

Chosen Solution

Did you try to disable (uninstall) the Personas extension? Are you using the Persona and the theme at the same time?

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window. You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")

If you have many extensions then you can first enable half of the extensions to test which half has the problem. Continue to divide the bad half that still has the issue until you find which one is causing it.

colio 0 solutions 6 answers

Try upgrading your graphics driver. I had the same problem and this is the only thing that worked.