This thread was archived. Please ask a new question if you need help.
firefox crashes when i just search or open any page(all other browsers work well & no virus in system scanned with bitsefender)
when i just search or open any page it crashes (all other browsers working well & there is no virus in system scanned with bit defender)
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/184.108.40.2064 Safari/532.5
All Replies (4)
Can you give me the Crash Report ID?
XP: go to Start--Run and type in the run command box without quotes "%APPDATA%" then navigate to Mozilla/Firefox/Crash Reports/Submitted
Then copy and paste the .txt files from the Submitted folder here
Thanks, Moses Firefox Support
There is a crash ID in that first post: http://crash-stats.mozilla.com/report/index/ccce1f95-1d25-43aa-9de9-55f6f2100518 - [@ RtlInsertElementGenericTableFull] - Firefox 3.6.3 Crash Report - Report ID: ccce1f95-1d25-43aa-9de9-55f6f2100518
Crash ID: bp-ccce1f95-1d25-43aa-9de9-55f6f2100518