Setting up a new email account
I am trying to set up a new email address with Thunderbird. I have copied all the imap and smtp settings from my old address in to the new one. It is now asking for a password but I have not been asked to set up a new password for the new address. Where do I go from here?
Chosen Solution
No, your email client is Thunderbird. Your email provider is probably the word to the right of the @ in the email address.
All Replies (6)
You need to secure the password from the email provider.
Sorry I don't understand your reply. My provider is Thunderbird as I understand it. How to I get them to give me the password?
Chosen Solution
No, your email client is Thunderbird. Your email provider is probably the word to the right of the @ in the email address.
That points me in another direction. The @xxxxx is a private domain. Finger crossed I have a password. Thank you
If a private domain, the password may possibly be retrieved from the webhost provider who established the domain. If this is a webhosted account, normally the cpanel feature will have that.
thank you for your help. I have updated my password. I am hoping this will solve the problem. I will try again tomorrow.
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