Can't setup email getting strange notice. Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI]
I downloaded the version on the site but I can't get it to accept my password all I get each time is this at the top of the box
Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI]
Just how am I supposed to understand what that means. I would be grateful for any help you can give I've been using Thunderbird for over 25 years without any problems, I had to reinstall Windows and now I've got this problem.
Modified by Wayne Mery
Chosen Solution
That is this bug.
All Replies (6)
To better understand your issue, please upload screenshots of your current settings here and someone will help you. Be careful not to reveal your personal information.
Here are the screenshots you asked for starting with the first screen on the hub and progressing to the end also with the information input manually but it always ends up with the weird message, all this information works correctly on Mailbird, Outlook and Dolphin on my android phone, I had Ionos support help me but they could not understand why it wasn't working (they shared my screen to try and help). I've been using Thunderbird for 25+ years with no problem and have always been able to setup my accounts but all this has happend because I reinstalled windows the only change I've made is to use IMAP insted of POP3. Ionos is the company that took over 1&1, before it was set up with pop3. You can see from the images I uploaded that everything appears to be OK until the final stage when I input my password, I get exactly the same when I try to add my other email account, the passwords are correct as the work on all the other clients and the Ionos website. I hope someone can help.
Chosen Solution
That is this bug.
Hi Ed If this is a bug are there any ways to get around it or do I have to wait for the next released version and download that.
I clicked on the bug link and found the answers and followed the steps but they are not working for me I just cannot get it to work. I input my details manually then clicked advanced and ok in the popup box but the bit about closing the hub I don't see that anywhere just the minimize button at the top and its not setting up anything.
Modified by pcaddy1
pcaddy1 said
Hi Ed If this is a bug are there any ways to get around it or do I have to wait for the next released version and download that.
Guess you'll have to wait for the fix.
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