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During account setup via account hub, Getting error code 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI] when trying to set up email with IMAP (bug2069949)

housetim

Hi There,

I am trying to add my new email address to the thunderbird app for Windows and running into issues syncing it through IMAP settings. The process seems to go smoothly until it gets to the point where I have to enter my email password. After I enter my password and hit "continue" I get the following error message:

Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI]

I have attached the screen shots of my process, as well as the IMAP and SMTP settings from my email provider.

Any help I can get in troubleshooting this error would be greatly appreciated.

Thank you,

Tim

Hi There, I am trying to add my new email address to the thunderbird app for Windows and running into issues syncing it through IMAP settings. The process seems to go smoothly until it gets to the point where I have to enter my email password. After I enter my password and hit "continue" I get the following error message: Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI] I have attached the screen shots of my process, as well as the IMAP and SMTP settings from my email provider. Any help I can get in troubleshooting this error would be greatly appreciated. Thank you, Tim
Attached screenshots

Modified by Wayne Mery

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