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I can send email but can not receive.

Thunderbird Send and receive email
david replied
garybrueg
garybrueg

I can send emails but I cannot receive them. I can receive them at Spectrum.net. The problem started the evening of the 26th. Everything was fine during the day. But in the evening I could no longer get email. I am not aware of making any changes to either Thunderbird or to Spectrum. I did call Spectrum but they could not find any problem on their end. I recently changed the password in Spectrum but Thunderbird has the updated password. All of the settings in Thunderbird look right. Any ideas on what I should do?

I can send emails but I cannot receive them. I can receive them at Spectrum.net. The problem started the evening of the 26th. Everything was fine during the day. But in the evening I could no longer get email. I am not aware of making any changes to either Thunderbird or to Spectrum. I did call Spectrum but they could not find any problem on their end. I recently changed the password in Spectrum but Thunderbird has the updated password. All of the settings in Thunderbird look right. Any ideas on what I should do?

All Replies (3)

david
david
  • Top 10 Contributor

I am surprised that you are not receiving any error messages.

garybrueg
garybrueg Question owner

I was not receiving anything through Thunderbird. I am now using Spectrum for email but it is horrible.

But now I have an even bigger problem. I had seen that I might need to delete my old password and enter a new one. I thought I was deleting the old password but it actually deleted all the login information. I can not find how to enter new login information. Can you help?

david
david
  • Top 10 Contributor

Most problems I have seen in past few days have been about Spectrum. And, in all those cases, nothing needed to be done as whatever was the problem in Spectrum, they fixed it. Hopefully, their problem is history. I am unsure on why you needed to delete password. Was it via settings>privacy&security pane? Do you have a new password to enter? More information may help. thank you

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