Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

grok.com seems to no longer be able to fully load within the last week on my Windows 11 Laptop running Mozilla.

amoun replied
WraithPADD

Within the last week of time, all of a sudden, my ability to access Grok.com seems to be failing. Most of the time it seems to get stuck on "Transferring Data: CDN.GROK.COM". Grok attempted to assist in this matter, we have set a new blank profile for Mozilla, we have tried setting network.http.http3.enabled to false, we have tried relaxing the tracking protection for the website, but nothing seems to be helping. Grok feels that this may be due to a update done around the 18th of August.

There is a brief, black flash that occurs after I enter grok.com in the search bar (using Google search for the engine), and then it gets stuck at the above point. I am in a very intense project with Grok, and I absolutely hate Chrome browser, but Grok works fine in Chrome browser, and my mobile. I am running this on a Razer 14", with AMD Ryzen 9, Windows 11 (full legal version), and Microsoft products. Plenty of HD space, and once again, it DOES work with Chrome.

-Thank you in advance for looking into this. -Tobias Mazzei wraithsystems23@gmail.com

Within the last week of time, all of a sudden, my ability to access Grok.com seems to be failing. Most of the time it seems to get stuck on "Transferring Data: CDN.GROK.COM". Grok attempted to assist in this matter, we have set a new blank profile for Mozilla, we have tried setting network.http.http3.enabled to false, we have tried relaxing the tracking protection for the website, but nothing seems to be helping. Grok feels that this may be due to a update done around the 18th of August. There is a brief, black flash that occurs after I enter grok.com in the search bar (using Google search for the engine), and then it gets stuck at the above point. I am in a very intense project with Grok, and I absolutely hate Chrome browser, but Grok works fine in Chrome browser, and my mobile. I am running this on a Razer 14", with AMD Ryzen 9, Windows 11 (full legal version), and Microsoft products. Plenty of HD space, and once again, it DOES work with Chrome. -Thank you in advance for looking into this. -Tobias Mazzei wraithsystems23@gmail.com

All Replies (1)

I enter grok.com in the search bar (using Google search for the engine),

Works fine for me (using Duckduckgo search for the engine)


Win 11 | Firefox 154

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.