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Why have we suddenly stopped receiving emails from our booking provider, Inn Style?

Thunderbird Send and receive email
david replied
info14463
info14463

Hi, We have suddenly stopped receiving emails from our booking provider, 'Inn Style' since the 13th August. All other emails appear to be being received. I have contacted our booking provider and it shows at their end that they are being delivered to us so have suggested it is a problem from the email provider. It is a big problem for us not receiving emails from our booking provider. Thank you for your help, Lucy

Hi, We have suddenly stopped receiving emails from our booking provider, 'Inn Style' since the 13th August. All other emails appear to be being received. I have contacted our booking provider and it shows at their end that they are being delivered to us so have suggested it is a problem from the email provider. It is a big problem for us not receiving emails from our booking provider. Thank you for your help, Lucy

All Replies (1)

david
david
  • Top 10 Contributor

Chosen Solution

Close thunderbird and log onto your email provider's website and ask the booking provider to send another email. That will confirm if the message is in the inbox at server. If not, see if it is in the online trash folder. If not found, notify your email provider. Once you have confirmed the message has arrived, start thunderbird to see how it is managed.

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