Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Takes forever opening Thunderbird and when selecting account settings it hangs up

Thunderbird App crash
Wayne Mery replied
Gene
Gene

Every time I start Thunderbird it takes several minutes and sometimes doesn't start up. Once it does open up, emails do update new ones but if I go to account settings and select anything it hangs up. If I click on it, grays out and gets a message Thunderbird not responding. I have to open task manager to stop the program. Why aren't the emails on my email server get deleted/ moved updated when using Thunderbird? It seems like the only thing that happens only gets changed on the device I made changes to only. (computer, or phone or laptop)

Every time I start Thunderbird it takes several minutes and sometimes doesn't start up. Once it does open up, emails do update new ones but if I go to account settings and select anything it hangs up. If I click on it, grays out and gets a message Thunderbird not responding. I have to open task manager to stop the program. Why aren't the emails on my email server get deleted/ moved updated when using Thunderbird? It seems like the only thing that happens only gets changed on the device I made changes to only. (computer, or phone or laptop)

All Replies (1)

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator

Imap account, or pop account? Are there news or RSS feed accounts? Did it happen exactly on a version change? Coming from which version? (version history at Help > Troubleshooting Information > Show update history?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.