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Links in email open in browser without my settings

Ed replied
Bosco

Win 11, v.153.0 Firefox (default), v.153.0 T'bird.

Lately, when there's a link in an email and I click on the link, it takes me to a Firefox browser that's not my normal one - this new one doesn't have my settings, saved passwords, or home screen default, etc.

What happened and how can I fix it? Or must I wait for another update? (It just now updated to 153.0 and the problem still exists)

It is quite annoying.

Thanks.

Win 11, v.153.0 Firefox (default), v.153.0 T'bird. Lately, when there's a link in an email and I click on the link, it takes me to a Firefox browser that's not my normal one - this new one doesn't have my settings, saved passwords, or home screen default, etc. What happened and how can I fix it? Or must I wait for another update? (It just now updated to 153.0 and the problem still exists) It is quite annoying. Thanks.

All Replies (1)

In firefox, go to about:profiles via the address bar and find the one in use. Above the profile name, it will show 'This is the profile in use and it cannot be deleted.' If there is a 'Set as default profile' button, click it. Then try a link in a message.

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